If you use high-speed internet on the go, then it’s likely that you use a dongle for your internet connection. Most people who use the internet while traveling need to stay connected at all times. Sometimes, however, you may face difficulty in connecting to the internet. There could be a variety of reasons for this. If you’ve tried everything from your end without any success, the next best thing to do is call customer service. In this article, we’ve listed out all the customer care contact details you will need for Tata Photon customer care. In addition to being one of the more popular mobile internet service providers, Tata Photon offers good network connectivity in most cities across India.
Tata Photon is the large screen data service offering of TTSL (Tata Teleservices Limited). The company offers internet services through its CDMA, 3G and Wi-Fi products. It was one of the earliest and most reliable high-speed mobile internet providers, particularly in the enterprise sector. A Tata Photon dongle is often considered to be a necessary accessory among traveling executives and businessmen. Presently the company offers three mobile internet devices or dongles. These include the Photon Max Wi-Fi Duo, Photon Max Wi-Fi and Photon Max. To use these devices the user needs to select a post-paid or pre-paid data plan.
In order to benefit their customers, the Tata Photon customer care department offers multiple contact options. If you have a Tata DoCoMo number, for instance, you can contact the Tata Photon customer care team via a toll-free number. Or, in case you prefer to communicate via text messages, you can request for information via SMS. Email options are also available in case your service request can wait for a day or so. Below, we’ve covered all the ways in which you can contact Tata Photon customer care.
Tata Photon Customer Care Contact Numbers
The easiest and quickest way of contacting the customer care department of Tata Photon is through their toll-free number.
- Toll-Free Number: 1800-266-121 (From Tata DoCoMo number)
If you’re calling from a number other than a Tata DoCoMo number, then dial the following number.
- 1860-266-5555 (Call charges will apply)
You can call on these numbers from any location across the country. The service is available 24 hours a day, 7 days a week. Calling the customer care number is the fastest way to resolve your queries. Although you may have to navigate through an IVR (Interactive Voice Response) to narrow down or specify the reason for your call.
Tata Photon Customer Care Centers
Not all problems may be resolved over the phone. For instance, you may need to submit a document that may be necessary for processing your request. Also, you may need to make a physical payment to restore your services. In such instances, you may either visit the Tata Photon customer care center, or write to them. Depending on which city and state you belong to, following are the contact details of their corporate and regional customer care centers.
Corporate Office Address
2 A, Old Ishwar Nagar,
Main Mathura Road,
New Delhi – 110065
Regional Office Addresses
TTSL, Gyan Peeth, Hardware Park, Plot No: 1 to 5,
(Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam,
Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005.
TTSL, Westgate – 3 rd & 4 th Floor, Near YMCA Club,
S.G. Highway, Ahmedabad – 380015
Haryana, Himachal Pradesh, Punjab
TTSL, C-125, Industrial Area, Phase-8,
Mohali, Punjab – 160071
TTSL, A Block, 2 nd Floor, Silicon Terraces,
30, Hosur Main Road,
Koramangala, Bangalore – 560095
TTSL, 5 th Floor, SL Plaza,
Palarivattom, Kochi – 682025
TTSL, PS Srijan Tech Park, DN – 52,15th Floor, Sector – V,
Kolkata, West Bengal – 700091
Rest of West Bengal
TTSL, PS Srijan Tech Park,
DN – 52, 15th Floor, Sector – V,
Kolkata, West Bengal – 700091
TTSL, Plot No 1,2,3 Kwality Globus,
Permalli Wallace Compound Opp-RBI,
Hoshangabad Road, Bhopal – 462011
Tata Teleservices Maharashtra Limited, D-26, TTC Industrial Area, MIDC,
Sanpada, Thane Belapur Road, PO Turbhe,
Navi Mumbai – 400703
Rest of Maharashtra
Tata Teleservices (Maharashtra) Limited,
3 rd Floor, the Metropole Building,
Next to INOX, Bund Garden Road,
TTSL, Module B & C, 3 rd Floor, Fortune Towers,
Chandrasekharpur, Bhubaneswar – 751023
TTSL, The Guman – 1, Amrapali Circle, Vaishali Nagar,
TTSL, 13 th floor, Prince Info City-II,
No. 283 & 284, Rajiv Gandhi Salai,
Kandhanchavadi, Chennai – 600096
Uttar Pradesh East
TTSL, Prem Plaza, 2, R F Bahadurji Marg,
Behind Shakti Bhawan, Lucknow 226001
Uttar Pradesh West
TTSL, 501 Mangal Pandey Nagar,
Main University Road, Meerut – 250001
Bihar and Jharkhand
Tata Teleservices Limited, 3rd Floor, Jeevan Prakash Building,
Opposite Kamani Centre, Main Road,
Bistupur, Jamshedpur – 831001
Tata Photon Customer Care E-mail Address
Perhaps you stay in a city other than those mentioned above. Alternatively, you may need a slightly quicker resolution than snail mail. In such cases, send an email to the Tata Photon customer care email address below.
When sending an email, remember to include your Tata Photon number and an alternate contact number. This will enable the customer service department to get in touch with you.
No matter where you stay, you’re never too far away from the Tata Photon customer care team. So, use the above numbers, addresses or email address to contact them and resolve your queries as quickly as possible.
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