Everyday appliances such as refrigerators, air conditioners, washing machines and microwave ovens make life easy for us. They save us time and add comfort to our lives. Sometimes, however, these appliances fail to function as they should. Because we depend on these devices to a great extent today, any equipment malfunction can seriously affect our day-to-day life. Therefore, to get your appliance functioning again, you need to contact the customer care department of the concerned company. In order to help you find customer care contact details quickly, we’ve created a ready reference of helpline numbers. In this article, we’ve listed out the contact information for Godrej customer care.
The Godrej group is a respected business house that has maintained its presence in Indian households for over a century. With a net worth of INR 4,000 crore, Godrej Appliances is among the top ten companies in the consumer appliances sector in India. For generations, Godrej appliances have been used in Indian homes. One of the main reasons for the company’s success in the Indian market is the quality of their products. Being reasonably priced at the same time makes them even more popular.
The company also takes active interest in ensuring that their products serve their customers well. As such they have recently created a dedicated customer care portal called Godrej Smart Care. Whether you own a Godrej appliance or are looking to buy one, Godrej customer care will resolve all your queries. Below we have provided a complete list of contact details which you can use to contact Godrej customer care. If you own a Godrej refrigerator, washing machine, oven, or another appliance, the following information will be useful.
Godrej Customer Care Toll free Numbers
If your Godrej appliance is malfunctioning or needs servicing, contact the Godrej customer care via their toll free numbers. Calling the customer care team is often the quickest way to get your appliance up and running again. A malfunctioning refrigerator, air conditioner or oven can quite easily bring your daily life to a grinding halt. Therefore, the following numbers are a must have.
Toll-free numbers –
- 1800 2095511 (from any number)
- 1800 225511(from BSNL / MTNL land lines only)
You can call these toll-free numbers 365 days of the year from anywhere in India. A customer care representative will take your request or complaint and schedule a visit by an expert. If your queries are more general in nature, then it is advisable to use Smart Care Online Tools listed below.
If for some reason you’re looking to reach out to the Godrej Appliances head office, the numbers are as follows.
+91 22 6796 5656 / 5959
+91 22 6796 1700 / 1800
Email or Write to Godrej Customer Care
Emails allow you to explain your problem a bit more in detail. However, they may lead to slower response times. If your requirements are not time bound, then email is perhaps the best way to contact Godrej customer care.
Email: [email protected]
If you have a service request number, include it in the subject heading. Provide as much information as possible, including attachments and scanned copies of invoices, if necessary.
If you would like to write a letter to the head office of Godrej Appliances, please find the address below. Make sure you indicate the name of the department or person you’re trying to reach. This will ensure that your letter reaches the intended recipient quickly.
Godrej & Boyce Manufacturing Company Limited.
Pirojshanagar,
Vikhroli, Mumbai – 400 079
Godrej Smart Care Online Tools
Recently Godrej Appliances launched a slew of tools to serve customers through the online medium. These include three methods via which customers can quickly and effortlessly resolve their issues.
Online Service locator
Use the online service locator to find the nearest Godrej Appliances service centre in your city. To register or escalate a compliant all you need to do is provide your mobile number. The Godrej customer care team will call you to understand your problem and schedule a visit.
Online Service Request
You can submit your complaint directly on this web page. You can also find out the current status of an existing complaint using your Service Order Number.
Appliance Doctor
Godrej smart care created this tool in order to help customers understand their product better and resolve basic issues themselves. In addition, an FAQ section provides answers to common inquiries that customers may have with regards to their appliance.
Godrej Customer Care on Social Media
The Godrej customer care team can also be reached via social media channels. The company also shares a bunch of useful tips and guidance for their appliances using this medium. What’s more, they frequently run competitions on their Facebook and Twitter fan pages. If you log in often, you might just get lucky in addition to resolving your query.
Facebook: facebook.com/GodrejAppliances/
Twitter: twitter.com/godrejappliance
YouTube: youtube.com/user/GodrejAppliances
Consumer appliances have become a necessary part of our daily lives. For some, it’s hard to imagine living without these amenities. Needless to say, when an appliance fails, managing your day-to-day life becomes difficult and stressful. With the numerous contact options we’ve made available for you, there is no reason to be stressed. All you have to do is refer our website and find the right option to contact Godrej customer care.
At iCustomerCare, we identify every possible way you can contact the customer care department of your product or service. Visit our website often for the most up-to-date contact information for ecommerce companies, cab services, broadband services and much more. If you have any queries on the information provided, then please post them in the comments section below. Also, do share our web pages with others who might need the information.
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I have purchase Microw Oven at27/08/2017. 2 days later i got a message that service man is visit to me but nobody was come to me, next day again i got a message that door was locked hence unable to attain compliant, this is how service man make full to customer care office. and they also blindly send message to customer without verifying the truth. Customer care officer should call customer and know the truth before send any such message. this will happened again in next week. and till date i have not get demo.
I am sorry but Godrej’s products are good but SERVICE is bullseet. In future i will not going to purchase any godrej product due to serve only.
All concern will take care of godrej’s reputation.
My godrej washing machine (Semi automatic) was malfunctioning. I have contacted customer care, their representative came & examined. first day they have told to change motor & as per them I have changed it with Rs. 3850 but it agian malfunctioned, 2 nd day they have told to change capacitor & as per them I have chaneg, Still it is not working. For the last 6 days I am trying to contact with the person. he even not picking up the phone. All my time & money is in waste.Very very bad experience……..