Amazon Customer Care Number: Amazon.in Toll Free Numbers & Email Address

Amazon Customer Care

If you want to contact Amazon customer care support, all numbers are provided here. You will find all Amazon.in customer care number and toll-free number. Email address and office address are also shared here for the customer care representatives. Amazon’s customers are spread all over India in a huge number. Due to countless products and services available at Amazon, it has an equally strong customer base. Every day lots of customers are waiting to receive products and services from Amazon.

The Amazon contact details will help everyone to get in touch with the customer care executives of the company. Amazon is the topmost name to reckon in India’s online retailing field. If you are waiting to receive your order form Amazon.in, read further to know your order status. Our blog also carries other useful customer care numbers. Find toll free numbers of major banks like Axis bank toll free number, telecom companies, and DTH providers.

Started with online book-selling, the company has exponentially grown into the biggest e-commerce. The products offered by Amazon.in are limitless. It has gained a unique recognition with products like Kindle. It is delivering electronics and accessories, apparels, cosmetics, all fitness and beauty products, kitchen and home appliances, gifts, and stationery. Products are available in multiple price ranges. Almost all the customers trust amazon’s world class packaging services.

Customers have freedom to choose from top brands as well unbranded products. The greater affordability, excellence, and timely delivery are hallmarks of Amazon. Amazon has a dedicated customer care service working 24×7 to resolve customer’s queries.

Useful customer care numbers:

SBI credit card customer care

ICICI credit card customer care

amazon customer care toll free numbers

Amazon Toll-Free Number

Use the national toll-free number of Amazon to call at any time:

  • 1800 3000 9009

Call on this number without incurring call charges at any hour. Get support for tracking your orders. You can also call on the Amazon.in customer care toll-free number for any issue with your order and delivery.

Amazon Contact Number

Find here the numbers to call Amazon customer care from any network. Separate Amazon customer care numbers to call from BSNL and MTNL are also shared:

  • Call from any network: 080-41970000 / 1800 319 7355
  • Call from MTNL or BSNL numbers: 1-866-216-1072 / 022 30430101

Further Amazon customer care numbers are shared below.

Amazon Customer Care Service Number

Amazon India can be contacted at the following the number. It is accessible from all the cities of India.

Amazon customer care service number:

  • 080-3327300

In case of any issue, contact Amazon at the following address of its registered office, Bangalore:

Amazon India, Brigade Gateway, 8th floor, 26/1, Dr. Rajkumar Road, Malleshwaram (west), Bangalore – 560 055.

amazon customer care toll free numbers

Amazon Customer Care Email Address

Besides calling to above numbers, customers can also communicate to Amazon customer care by sending an e-mail. Use the below-mentioned email address:

Amazon customer care email address – 

Any query and complaint of a customer are replied within 24 to 48 hours by the Amazon customer care team.

Similar e-commerce company contact number and E-mail address:

Snapdeal customer care email address

Paytm toll-free numbers

Flipkart contact number

Amazon.in Customer Care Help Centre

Besides Amazon customer care numbers, its portal also offers a facility of resolving queries online. The online customer care help is also a great and convenient way for customers. Use the website of Amazon at www.amazon.in and drop your queries or any other issue. Get registered and login to get close customer care support. The very friendly interface of Amazon.in offers specific options for different queries. Customers can use the portal for their orders, returns, cancellations, refunds, gift cards, and payment settings.

Amazon.in is the hot favorite among online shoppers of mobiles, laptops, tablets and other electronics. People are also buying the fashion accessories, clothing, jewellery, car accessories, and baby products. Day by day, Amazon India is attracting more and more online buyers. It has undoubtedly given a new dimension to the online shopping in our country. It started with just 100 sellers three years back and has over 8500 sellers.

Thousands of new products are added every day with a giant growth in its sellers. Amazon currently competes with Flipkart, Ebay and Snapdeal which are other popular e-commerce. ebay customer care number also available at our portal.

Amazon customer care numbers and toll-free numbers will help thousands of online buyers. Buyers can track their orders, enquire for refunds, and other queries. icustomercare.in also carries toll-free numbers of leading banks like ICICI and SBI. Also, check customer care numbers of DTH providers and broadband providers.

With all customer care numbers available on the internet at one common place, it is a breeze to call your service providers for any issue. Keep in touch with us to get all customer care numbers and enjoy seamless services.

Amazon India Social Profiles :

  • Amazon fb page https://www.facebook.com/AmazonIN
  • amazon twitter https://twitter.com/AmazonIN
  • instgram profile https://www.instagram.com/amazondotin/

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132 thoughts on “Amazon Customer Care Number: Amazon.in Toll Free Numbers & Email Address

  1. ORDER # 403-9574145-8206741(2)
    jai raj
    To [email protected] Today at 14:33
    Dear sir/madam

    I returned two items vide subject order & subsequently got refund of rs. 374/- & rs. Rs. 166/- respectively
    Balance amount rs. 208/- still not received.
    I now, would request you to please refund the same

    regd
    Jai Raj Solanki
    9810101654

    1. I purchased Sanyo tv 49″ from Amazon. Yesterday company Engineer visited and said the TV SET IS DEFECTED AS BOTH SUB ARE NOT WORKING and has to Repair. Now why should get my new set get repair. I want a replacement / refund of the same as it is a defected piece.
      Plz do the needful. By getting it replace with new one. The set is also doesn’t holds any steep of OK / TESTED.
      I will not allow to temper It by company person as I have paid 31000/- approx for new set and it has to be replaced. No matters I have to go to any other ways and means to make people aware of the Sanyo/ Panasonic. Product quality and their after sales support.
      Also Amazon has to take initiative to replace.
      Vikram sharma
      7742914896

  2. R/Sir ,

    I am Surplus, Clearance, Liquidation Stock Lot Trader. &

    Working in Consumer electronics Home & Kitchen Appliances,

    AC, LED TV,LAPTOPS, MOBILES, Home & Office Furniture etc.

    I am Interested to Purchase your Same Costumer Return Products

    Stock Lots Regularly. Pl. Contact me

    Thanks & Regards

    Pravin Jain

    +919850582627

    1. To
      Amazon on line shoping company
      Dear sir,madam
      Subjuct…..one good idea for company….

      This is to inform you that say i have one good idea for amazon company. approching digital india shoping and tuch to every person and all categary costumer.
      Regards
      Sanjay samaniya
      Contact no.
      07503388795
      [email protected]

  3. I am Rajat Roy.I ordered a handset of asus(ZenFone 4.5 2nd gen).order no 40261178009425925.But i don’t get the item on my hand untill un that time.estimated delivery date was 19 sep.But today 21 sep .And a epic update submitted by urs company that i send a request for late delivery…But i didn’t send any type of request…I hearaze by urs company….plz send my product.

  4. Order ID: 403-0733618-2710761

    I recd MOTO 4G+ on 16.09.2016, Immediately I observed the the device is heating, Wifi Not detected, grainy images, and disproportionate images from front camera. When contacted amazon they promised that I have a window of 10 days to return but moto team requires to handle. On contacting moto team they refused return saying its amazon responsibility . My return windows is ending soon.

  5. my self bharat jaiswal i order bar chair but i got doll chair set
    EQ267136385IN
    i returend 10 items vide subjects orders & subsequents got refund would request you to pls refund it
    regard bharat jaiswal 7378395046

  6. Dear sir/Madam,

    with reference to your received message about my order no:402-0080381-5841943.from last one week i am awaiting for my item delivery at my end but your courier partner or agent not responding properly and without trying to deliver item at customer end & without any contact with customer, just forwarding message customer was not available. this is a very serious issue as a customer from my side.so, kindly resolve it & arrange to dispatch my ordered item as soon as possible within tomorrow.

  7. I placed order in 17.9.16 (ORDER # 404-8503485-9825924) for kid kurta pyjama with dupatta but not yet delivered till now as on 30.9.16.
    Please respond.

  8. Dear Sir,
    I am Stephen devakumar Ordered Ganesh Fruit & Vegtable Juicer. Your courier people did not have change in hand. so, give my friend card to swipe this amount of Rs. 358. But, he swipe double time of the amount Rs. 716. Pls check immediately and repay the amount of Rs.358.

    Thanks & Regards
    D.Marydoss

  9. Dear Sir,
    I am placing order to purchase Godrej Washing Machine. At time placing order massage comes we can’t not delivere
    to Panvel Address before you already dispatch some product to Panvel Address. Pincode is 410206.

  10. placed order on dated 03.10.2016 (ORDER # 171-5826596-5212305) for
    Samsung on7 Pro Gold but not yet dispatch at your end not get tracking
    no. now as on 06.10.16.
    Please respond.

    Thanks
    Bharat kumar
    mobile 7206542975

    1. N. K. Verma Kumar House Shimla.
      Dear Sir,

      placed order on dated 22.11.2016 (ORDER # 404-38446351913917) for
      canvas girl shoes and payment made by me through HDFC ATM and deducted from my account Rs.449/- but your message received that payment not receipt beside HDFC bank has intimated that Rs.449/- has been deposited in Amazone account dated 22.11.2016. kindly send may items on my address or otherwise other sulation from your side at the earliest please.
      Please respond.

      Thanks
      N. K. Verma
      mobile 9418754717

  11. Order Date: 3 October 2016
    Order #: 402-4841126-7628328
    JT VR BOX 2.0 Virtual Reality Glasses With Bluetooth Controller , 2016 3D VR Headsets for 4.7~6 Inch Screen Phones iphone 4S, iphone 5s, IPhone 6 / 6
    package could not be delivered because additional address details are required Showing this message . Please contact Amazon for next steps what was next step
    My order was for a long time now, you’ll be able to quickly for me. Why the delay in order to complete the details and the address is exactly the same, including my own, but I know you were at the time of delivery. Also encountered a similar problem before, so I can fix my problem
    — must be deliver to day this adress
    P.MAHESHBABU
    COMMUNITY HEALTH NUTRITION CLUSTER CHNC CHOUTUPPAL
    GOVT HOSPITAL Old building CHOUTUPPAL
    NALGONDA, TELANGANA 508252
    India
    Phone: 9493964986

  12. I have Order No 402-3444000-4553943 Ustaad Women’s Georgette Lehanga. I have got call from delivery boy about consignment, they told me I am calling from Amazon your order is ready I will not go up please come down & collect. I request him please deliver at door step but he continued said NO.

    It is my first order which has now become final.
    Thanks & Regards
    Imran Qureshi

  13. My amazon account telephone number has been listed with another customer and all his purchases I am receiving his messages from Amazon please rectify this as soon as possible. My postal address is as follows.

    Sachit Ganla

    New Boys Hostel, Tata Institute Of Social Sciences, Apsinga Road, Tuljapur, 413601.
    9657713662

  14. Dear sir. My order is not be delivered …. My order is American crew men’s straight fit dark blue jeans -32 (acjn105-302) product by sunstar ….. Sir plZ take Action ur refrance..
    Thanks and Regard. . Saurabh singh

  15. Mene amazon se 2amp ka charger book kiya tha but mere pass deliver hua 1amp ka duplicate charger…. Mene return ki complaint di to aapka assistan aakr charger to le gya but uske bdle me jo charger meine book kiya tha nhi diya…. Or mujhe balance bhi return krr diya wo bhi mere amazon k account m jbki mene payment cash on delivery ki thi…….
    So meri requst ye h ki mujhe wo hi item diya jaye jo mene book kiya tha……
    Mare products tha….. Moto g2 generation usb charger 2amp output wala…………

  16. I have order no. 402-0235110-6261955 lahnga chunni but not correct item delivered then so plz return the item and refund me money

  17. Sir, I booked for the product for the address ” Vill- Shankdaha (Natun Bazar), PO- Shankdaha Jadavpur, PS- Swarupnagar which have to deliver vide Gati Tracking number GATI DKT 904911445 . But the delivery boy ordering to bring the product from 15 KM away from my delivery address. What is happening with Amazon and Gati. I was happened before with me from the Gati delivery Boy. Please take necessary action.
    With regards,
    Biswajit Paul.

  18. I made a purchase of My Baby Excel barbie cycle on dated 12 oct 2016 at 16:54 pm through debit card payment. Immediately at 17:25 pm I got a message to revise payment and avoid order cancellation please visit orders. I tried the payment again and received a message Your order is placed.
    The problem is the amount got deducted 2 times from my account.
    Transaction 1 is on 12Oct,16
    IIN/I-Debit/Amazon/2
    0161012173442

    Transaction 2 is on 12 Oct,16
    IIN/I-Debit/Amazon/2
    0161012171250

    Please resolve the problem and initiate to refund the payment ASAP. If neede I can provide my bank transaction statement.

  19. return pick up still awaited for tracking id-710288593711 for order no.171-1982501-2105914 for item- TP LINK ROUTER.
    getting wrong message ” pick up refused by customer” from amazon sms,while no one approached at my address to pick up item. pramod gupta/mob.9429895275/ address-city-silvassa 396230

  20. Sir/Madam

    I have paid the amount for double bed quilt rajai, by ICICI bank refrence number 1060089555…. & the same amount also deducted from my acount & in amazon.in site status shows payment decline. kindly look this matter very seriously….

    Regards
    Subhashish satpathi
    9674975567

  21. Amazon is worst…
    I have an extremely bitter experience with amazon
    My order 402-7533318-2097902 got automatically cancelled mentioning reason “customer refused delivery”…however the product didn’t even reached to me.
    When enquired the amazon customer care representative first apologised for the wrong update and then asked to place a fresh order with HIGHER price……Great
    Excellent service amazon…….Snapdeal & Flipkart are far better than you..

    Great going…….!!!!!

  22. My refund amtt has been denied by my banker due to wrong name. Please look into it. My bank a/c is in the name of V S Rawat whereas amtt sent by Amazon in the name of Virender.

  23. My amazon order no 404-5381508-7072334 was for samsung galaxy grand battery. The battery size is not matching for my phone and I want to return the battery.kindly help me return the battery

    Pratima Tamang
    Below A. G.Church
    Development area , Gangtok
    Contact no. 8900401468

  24. i had on line booked one stainless steel b b q parcel received on 19-10-2016 your S M S date-20-10-2016 but that cart box fully damaged and also inside no manual book and base steel and mesh that fit it and 7.5 inches width and 19 inches length steel thin grill that item not fitted . so kindly inform me that parcel correct or not kindly check the and inform me my mobile ph-no-9449592209
    Thanking for early response

    ROHITHASHWA 8/124/15(1) 2ND CROSS LEFT SIDE
    PALGUNI NAGAR DAMBEL -ASHOK NAGAR MANGALORE-575006

  25. I purchased a Jaipur Crafts multi colour dancing peacock vide Order ID . 171-7497247-6101126 on 19-10-2016. It’s not up to standard in my expectations and it’s a fack one. Kindly take back the same delivered, and refund the amount.

  26. Dear sir
    Printer delivered but scan not working
    Cd installed all applications scan but
    Plan image Scanning not working

    Samsung SCX-3401 Monochrome Multi Function Laser Printer

    *Scanning not working please replace other printers*

    Cont : 91 9000243501
    *– *

  27. Hi,
    I am Digambar i have placed an order of Sandisk 3 GB memory card on 18th Oct 2016. and i have got message on my mobile that : your order has been refused on mentioned address or same has been cancelled. but none of your order is reached at my address. so please look into this.

  28. Dear Sir / Madam

    I had purchased Xiaomi Redmi note 3 phone on 3rd October , Invoice no KA-BLR5-167791461-640217 . The product was delivered on 5th October . Since 18th October the phone is hanging . I am unable to switch on / off the phone . I wanted to get the phone replaced / refunded , the same was declined as my request was beyond the 10 day replacement policy of Amazon.

    I spoke to Mr Smith ( @ Amazon customer care ) today afternoon and asked for replacement as I was not comfortable with a set which hung within 13 days . He asked me to contact Xiaomi service center at F-02 First Floor , Eternity Mall Thane . I visited the service center at 5.30 pm Today . To my utter shock they refused to accept in warranty phone stating that they only handle paid repairs .

    I now look forward to refund of my order since neither the product is working nor in warranty repair was handled by service center suggested by amazon.

    regards

    AMIT GUPTA
    9930044654

  29. Sir, I have not yet received your refund Rs.4995/-. Please refund my Rs.4995/- in the name of Jolly Saha Bank Account Number given as earlier or send the refund Cheque Rs.4995/- in the name of Jolly Saha in my residential address. Otherwise I will be compelled to give the legal notice by Consumer Forum.

  30. Dear Sir,
    Today I have received SMS from Amazon that my order (#404-0210001-2462770) get today from courier.
    I have called since morning on given cell number provided by you but person not attending.
    After attending call courier person refuse to give order today due to huge load of work on him.
    I am disappointed due to this type of service given to customer.

  31. i have order no. 171-9101620-2115512 order date 6/10/2016
    i was cancelled my product and my refund not received till date. please sent refund in my account.

  32. My mobile Moto G Plus, 4th Gen (white, 32 GB) IMEI:358223074193083 received on date 19-10-216.
    Mobile is slow in charging almost taking 12-14 hours for charging.
    Company provided charger has removable USB port.
    I want to solve this problem. kindly co-operate me.

  33. Today my item is recieved but there is no warrenty card in the box. Why is it ???
    My order no.br AW980925157IN
    Oder date 21 october 2016 plz check n send warrenty card on my email

  34. Crest-falling Experience.

    ORDER # 403-5588824-3727513 – i ordered on 2nd Oct’16, got the delivery on 14th Oct’ 16. I received the order with missing two small container, then immediately put the request for return/replace on 14th Oct ’16. Pick-up boy came after after sweet time of 4-5 days and picked it up as a return. It has been around 15 days now, and i have no update about my return/replacement status. Please do update me on this.

  35. Order Id: 404-2635890-5762732 shows as delivered. Actually it is not delivered. Regress followup has not borne any fruit.

  36. Will your site boldly list the customer care number. Toll free #s goes dead soon after ring with message – “call can’t be completed” and soon after next message says – “subscriber is busy, try after sometimes”. What’s wrong?

    Crazy business!

  37. I am trying buy a coolpad note 5 mobile but due to some problem my order is not acccepted for purchasing the mobile . please rectify my problem soon that I can buy a mobile now. my mobile number is 9238916817

  38. Yesterday I was unable to login to my old account & was asked to reopen another. On doing so now I have a new account & have lost my old one.
    I have previously ordered several items from you without a problem.
    My problem is that i was due for a delivery yesterday, & got a message from amazon saying my address was not located by the delivery man.
    My address is the same & so is the mobile number given to you.
    Nothing has changed from my side.
    I am unable to track my package as it was on the previous e-mail given to you. I need my old account back where i also have gift voucher added to my account.
    Your help in sorting out this matter at the earliest would be appreciated.
    Thank you.

  39. I was unable to login to my amazon account yesterday & was asked to sign up another.
    On doing so, now i cannot login to my old account from where i have purchased items & am due for delivery.
    Yesterday I was informed that my address was untraceable. Only day before I received a parcel of 3 Gatsby sprays from you & am now awaiting another with Lakme products.
    My address is the same & so is the mobile Number.
    I would like to restore my previous Amazon.in account as I have my tracking number & gift vouchers in there.
    Your help in the matter would be much appreciated as I am fed up of all this mess.
    Thank you.

  40. product name ricoh sp 111, said product is not instal my comuter or laptop please advised me for this product, a cd driver did not work properly

  41. I buy cool pad mega 2.5 d mobile on1 Nov .but it was not working properly so I want to return it but their is no option and ur customer care not receive call so plz help me how to returned it plz call or contact with me as soon as possible.
    Plz do the needful help.

  42. i purchase a Seagate Backup Plus Slim 1TB Portable External Hard Drive with 200GB of Cloud Storage & Mobile Device Backup (Black) from amazon delivery on 10 October 2016, Amazon.in order number: 402-5722053-4909923, Order Total: 4,398.00 it is not working and then refund processed done but the blue dart courier not taken this item. blue dart courier many times send messages me that pls ready for return ur itmes. so i want return this product or return my money for next purchase…..

  43. hi i buyed a mobile from your website and received the handset locked with pin .

    i buyed new handset from you but locked it means it is already used by someone and when i m trying to make return it from your website it is showing me we can resolve your problem but i want replacement of the product asap . my user id on amozon is 8007454544and my order id Order# 171-4323285-8809107

    pawan makhija
    9322391000

  44. Order ID404-8405112-7925159 article details Bracevor iphone6,6s 4.7″ premium leather detachable inner wallet stand flip cover. Paid amount Rs.899.
    Today I have just received the ordinary bracevor cover.
    Please advice me

  45. I’m a regular customer of amazon. This is regarding the order 402-8606732-2585915.

    I was supposed to receive the package in between 12th and 14th of November 2016. I received a message saying my order was delivered on 111th Nov’ 16 when i didn’t receive any. i spoke to your customer care representative on 12th, and he told me that the status was updated to “Delivered” due to some scanner issues and the package would be delivered to me asap. Even after a week after that, i haven’t received my package. I have rasied several complaints on this issue.

    I’m very unhappy with the service from AMAZOn. I always bought stuff from you guys and considered you to be the best. I’m tired of running behind this product even after paying extra delivery charge. I have recieved a reply to my complaints saying, neither the product can be delivered nor the refund can be done. I wonder why AMAZON’s service has gone so bad.

    Hope to see a reply and solution from you guys asap.
    Please value my time and money. I have even payed extra amount as handling and delivery charges. Please take the ownership of this and help me out asap.

  46. i have placed order on 9th Nov 2016 but till date delivery not received and also no tracking details available on amazon site
    Ganesh Arnikar

  47. Dear sir,
    I am Ajay kumar kemro perches
    Makedeal Womens Net Lehenga Choli (Mdsr003 _Red _Free Size) but i should not like so i was returning this product on 29.10.2016 by speed post there ID No: EC000866648IN.
    but i Steel not receive monay my Oder detail is below
    Amazon Return ID: xqtf63641RMA
    Order ID: 402-7390817-3066727

  48. R. Narayanamoorthy
    Dear Sirs,
    I had placed an order for Xiaomi Red Note 3 (Dark Grey 16GB) with you and the product was delivered to me yesterday. On trying to operate the system, I found it not working. Kindly arrange to get it from me at the address given in my order, and send one good one without any faults.
    Order #405-7736616-3712322
    Placed on Thursday, November 17, 2016

    Xiaomi Redmi Note 3 (Dark Grey, 16GB)
    Electronics
    Sold by Apptronics Retail

    Rs.9,999.00

    Thanking you,
    (R. Narayanamoorthy)

  49. Respected Sir,

    Greetings,

    Subject : Order number 404-8563585-0169901.

    In respected to above order, I made returned and waiting of refund.
    Kindly do the needful.
    Warm regards.

    Yours faithfully,

    Santosh Kumar Sharma,
    [ 7737133494].

  50. my self Suraj Singh I order mobile handset Nokia 105 (black) on 17th November and my parcel delivery on 21st November but I didn’t get after that I got msg Ur parcel will be delivered on 22nd November bt same I didn’t get now till the date I didn’t get…
    so Ur Amazon service Is worst of worst actually brand ambassador of worst I will give opinion to my friends plz dodn’t shop on Amazon they are worst…
    I also never want to shop on Amazon..

  51. Myself debasis goswami from A/8/364 Kalyani,west bengal 741235 returned one intex aqua power plus compatible charger kit of micro usb cable &usb adapter being order no 402-4181140-0620318 on dtd 01,11,2016 to your amazon seller partner shoppers gallarey,116-A pocket -12 Jasolavihar .New delhi 110025 through Dtdc with a courier charge of Rs 110 which is received on 5th november16,This is very sorry to say that I did not get the refund amount stil today.Pl refund my money at your earliest as the sent item was useless.

  52. I have not opted for prime membership but still amount has been deducted, kindly refund the same for Oct 2016 & Nov 2016.10.99 USD

    I have not opted . NOT INTERESTED IN THE PRIME MEMBERSHIP.

    KINDLY REFUND (10.99+10.99 two months )THE SAME AT THE EARLIEST.

    REGARDS
    THANKING YOU
    YOURS FAITHFULLY

    S.K.JAGADEESH

  53. Haii neelam madam ek mahina pahale dress piece ritons de diya phir mera paisa ₹384 an take nahi mila Apka riplay bhi nahi mila aap ke company ka imege achha haii Lekin agar aap ritons nahi nahi dete hai to mujhe social media ka sahara lens padega .thanks
    My contact no.8149748619 plg contact meee

  54. Dear Sir/ Madam,

    Please refer trailing mail “Gift card” ID -6014850245613149 which is purchased from amazon home page link of “GO Cashless shop with amazon gift card balance- up to 15% off”.

    But actually Rs.500 is debited from account & 15% off is not availed in my account.

    So please do needful.

    Regards,

    Rajesh A.Shah

  55. I had placed order for FREESTYLE Optium H Glucose Strips on 11/11/2016 and an amount of Rs.1090.50 has been paid through my Citibank Credit Card xxxx xxxx xxxx 6423 but I have not received the item till date! Please look into the matter and revert.

  56. Hi,

    As per order # 402-8175448-0926734, SFL 5 meter RGB LED strip dated 17th Nov 2016, estimated delivery on 22nd Nov 2016. Based on the tracking info, it states as delivered on 22nd Nov but I have not received the product. I contacted the customer service on 22nd and they said that they will investigate into the issue and get back within today 26th Nov but no response or update yet.

    I need an immediate response – get the new product delivered or process a refund of Rs. 555/- back into my credit card with immediate effect.

    Appreciate a quick action in this regard.

    Thanks,
    Subbu
    +91-9880418185

  57. This is to inform you that I have placed an order on 17-nov-2016 . As per
    the information received the consignment was despatched through Courier:
    Amazon Transportation Services, Tracking #: 521266955847. But till date I
    have not received the parcel. oreover I have received a SMS
    on my mobile No 9954190475 that The parcel was not delivered as I have
    refused to accept. But your delivery person never came to my place than
    how can I refuse the parcel.

    I request you to kindly look into the matter and do the needful at the
    earliest.

    Thanks and regards

    Manosh Pratim Nath

    mobile No 9954190475

  58. I have ordered a vegetable fruit chopper 25th Nov 2016. And estimated delivery was 26 Nov 2016. I have not received any call from delivery man and wrong status has been updated from their end about unavailability of customer. After calling Amazon customer service so many times, did not receive my product yet. And also didn’t get any update from amazon and transportation service.This is what bad service is getting from Amazon an one one is bother to call back since 6 Daya neither status getting updated
    I will suggest pls don’t go by Amazon for bad service

  59. My order No.406-4042183-6578738

    On November 18, 2016 I placed the above order for Park Avenue Rugged Hold 100g and got an sms that it will be delivered by November 25. On Nov. 21 I got another message that my order has been despatched and estimated delivery is Nov.25. I have already paid Rs.292 against this order through debit card. Since Nov.25 no delivery of the product nor any sms from Amazon. on contacting customer care twice since then, I was told that they will check with the seller and get back. Today on Dec.4 there is still no sign of the product that is already paid for nor any message from Amazon in this regard.

    Tried to log in to my account but was given the message as password incorrect. On receiving the link from Amazon I changed my password and successfully logged in but the order is not even showing in my account. Both times when I called your customer care they confirmed that the order is placed and said they would find out from the seller and get back.

    Please let me know immediately the status of my order as I have already paid for the same and there not a word from Amazon in writing since November 25, 2016 on the status of my order.

    A word in reply would be highly appreciated.

  60. [email protected],

    returen item pick up delay in a/two monts , its very bad .

    sai handicrafts order id 171-9752237-057635310.08.2016 , and pick up date mention 02.11.2016 , tracking id 663751945825 bindhani traditional , but till not pick up this items ,

    so i dont no how many days waiting , please send immedeatly , its 04th monts back .

    regards,

    Tapas sen 9647183996

  61. I order Panasonic trimmer with 1245rs on 6th december with gift card balance 1190 and remaining money paid my debit card but some problem on debit card order is cancelled your refund my gift card balance. And again Panasonic trimmer on 8th december successful paid with 1190 on gift card balanc+ 55 through net banking but due to change my address i cancelled the order you will refund money ok and again order panasonic trimmer successful place on today 7.30am paid with 1190 giftcard balance+55 throug net banking and this time you will cancel the order and also you block my account i lose total 1190 gift card balances please open account

  62. I purchased a samsung 20000mAh universal power bank with dual usb port and LED display, this order is not dilevary, in my address please send this dilevary in my address, The malur taluk motor owners consumers Co-Operative society, kolar road malur

  63. I am placing order to purchase samsung mobile . At time placing order massage comes we can’t not delivere
    to thegovt ser. sec. school near badawas gate … saini chopal, CRYSTAL COMPUTER CENTER..NEAR POLICE CHOKI, REWARI Address before you already dispatch some product to thegovt ser. sec. school near badawas gate … saini chopal, CRYSTAL COMPUTER CENTER..NEAR POLICE CHOKI, REWARI
    Address. Pincode is 123401.

  64. Order# 171-1469994-4626709
    For shoes. Return already done. But still not getting refund. Can i know when i will get it. i am trying several times in your customer care no & email . but no body response. so please give my refund. at least response me when i will get it.

  65. Respected Sir,
    i order one product having Order ID # 171-3681741-7297955 but the delivery boy called me and i was not there so that delivery boy marked the status that i rejected to accept .now pls do something i want my product as soon as possible…..

  66. My mi note 3 phone in some problems created after bought one month . Some problems wrote . Speaker , sensor ,and also be touch . So I want to return to phone
    Ya change new phone

  67. I purchased a DELL Inspiron 11 3162 from Amazon on 30-11-2016. The product arrived in good shape but within a week or ten days the internet started giving trouble .Any number of calls to customer Service toll free did not help. In fact it made it worse as they took over control of my Dell computer and claimed to have repaired it. Thereafter, it worked for a few days and again stopped.They said that there is no problem with hardware but it is the softwear and transferred me to another department called softwear. At softwear department after a while they hung up on me and recorded voice came whether I am satisfied or not. Again next day I managed to get the softweart Dept who helped to uninstall wireless and promised to sent tsome gears by email. Nothing came. I have been trying since morning tbut the customer service say theu are busy and hang up .For me, who is not very compute rliterate and 69 years old this is an impossible task as Dell is neither replacing this bad piece nor putting it right.
    I am pretty helpless. I bought DELL brand expecting good customer service but it has yet to work out. My Express Service Code is: 33715960130.
    Sanat Kaul

  68. i have recieved kaira screen mate tough glass day before yesterday 07/01/2017. when i opened ,it seems to be broken.so i want to replace it.what is the proceedure for that.

  69. I have cancelled my order no 408-6762713-2481137 dated27-12-16.till date my amount of rs 191/has noty been returned to my hdfc account.request for early action.

  70. Dear Amazon Team,

    I have ordered 2 mobile phone of Lenovo Vibe K5 on 06-01-17.
    I have already received 1 mobile phone by morning against tracking no 518077441604.
    And another phone not received me yet, but I have received sms from amazon. It’s showing out of delivery and give me a contact no 9899407075. I was calling him after 2.00pm but he was not attending my phone. Finally he was attend my phone after sending sms by me and told me he has not my mobile and talked me very loudly.
    I am asking you and your team if he has not my phone then why are you manipulating me.
    Please check current status against tracking no – 4471233329869

    Name – Rajender Kumar
    Mobile no – 9911786574
    Delivery address – Iris House, 16 Business Center, Nangal Raya, New Delhi 110046,

  71. DEAR SIR MADAM…*

    *THE AMAZON HAS REFUND ME 4075/- INITIATED ON (2.1.2017) .*

    *MY BANK IS ASKING TO CALL YOU AS THEY HAVE TOLD THAT NO AMOUNT HAS BEEN
    BACKED/RETURNED. I REQUEST YOU REGARDING THIS BUT TILL DATE NO UPDATE HAS
    DONE.*

    *NUMBER FOR THE TRANSACTION IS ‘**405-1820739-5357141**’. *

    *PLS DO NEEDFUL AS SOON AS POSSIBLE.*

    *PLS: NOTE MY NAME PITAM KAR

  72. I have read many comments about Amazon and I have come to the fact that the product which are of no use and low quality are sold online There for I will never purchase any thing online

  73. Sub : REFUND

    Ref : Order Number 171-4710476-2222769 dtd.27.10.2016.

    Dear Sir / Madam,
    We have purchased a Xiaomi Redmi Note 3 ( Gold, 32GB ) by SBI Maestro Debit Cards, but till date we have not received any refund from your site.
    Please look into the matter seriously.
    Thanks & regards.

  74. sir, I am booked a redhead shoe (elephant leather tan boot -defender 41)boot on dtd21/01/17 as per order no #4022465278_6644 320 but unfortunately after one day a message to this order is cancelled.kindly allow me or up-to-date this.why my payment is not send you. first day massage came it is shipped,next day it was cancelled.40 percent offer was that day.kindly book this or send messages me when this boot came by offer. thanks

  75. i purchase MOTO G PLUS, 4th Gen on 24/01/2017.
    through amazon. today (31/01/17) it showing infront of the *screen colour
    Shades. i am Reqeust you to kindly Return the Same. alrady i do the Return
    oppition in Amazon App. *

    i booked mobobile no is 7358201423
    mail id avijith [email protected]

    bookeing address

    Barbeque Nation Hospitality ltd
    1st floor the Grand mall,137, Dr.Seethram Nagar
    Main Road, Velachery Chennai ,Tamil Nadu -60042

    Thanks & Regards
    Sambasivarao
    8939878493

  76. My no 7402603337 is my personal no but it is coming at customer care and getting lot of unnecessary calls pls remove my number

  77. Dear sir

    AS I ORDERED FROM YOUR SITE ONE LEATHER JACKET FROM ROMANO CLOTHING ,BUT TODAY ITS DELIVERY DATE BUT STILL NO COMMUNICATION ,SO I CALL AMAZON EXECUTIVE TO EN QUERY & AS PER YOUR EXECUTIVE THAT IT CANT DELIVER TO ME DUE TO SOME REASON ,I AM WAITING FOR THIS FROM LAST ONE MONTH.
    SO ITS A KIND REQUEST KINDLY CANCELLED THIS ORDER & REFUND MY MONEY AS EARLY AS POSSIBLE TO MY HDFC CREDIT CARD.MY ORDER DETAILS AS PER GIVEN BELLOW .KINDLY REVERT ASAP.

    ORDER DATE -14-01-2017
    ORDER NUMBER -40261808079585160
    ORDER AMOUNT-7589/-
    PRODUCT-ROMANO 100% GENUINE LEATHER JACKET FOR MEN
    MY MOBILE NUMBER -8720914630

    ANUP KUMAR SAIKIA
    STORE MANAGER
    MAYA SHEEL RETAIL LLP

  78. Dear Sir,

    My amazon order no 404-87054757376338 (10000 MAH) was for samsung Power Bank. is Very Bad and I want to return the Samsung Power Bank .kindly help me return the Samsung Power Bank

    Naresh Kumar
    Millenium City Expressway Pvt.Ltd.NH8
    Toll Plaza Kherki Daula Gurgaon
    Contact no.

  79. Order #408-9551321-9305930

    Dear sir/madam

    I returned items Order #408-9551321-9305930 respectively
    Balance amount rs. 390/- still not received.
    I now, would request you to please refund the same

    regd
    sonu srivastava
    7085039814

  80. Hai this is Arun Prasath my order no is 404-7785878-0207542 , I have order speed cross shoe and I payed the amount what was there in that date of online shopping, without giving any intimate you have been cancelled the order , I am going to issue an complaint about amazon and am going put in every social network of your bad service,, I have attached that detail what I have ordered , I need the order with that same date what u said , if I didn’t get I am sure I’ll issue complaint among you

  81. Hello Team,

    Though I am a very small customer of yours hence whatever I say does not effect you at all.
    Still I will be narrating you the incidents that have took place with me while I have ordered products from Amazon.

    1st incident (Order # 407-8389653-0944361)

    I ordered MI Red-mi 4A on 23rd of March, which was supposed to get delivered on 24th March (as it was ordered using Amazon Prime), but I didn’t received it and had to wait in office till 8pm later I en-quired the Customer Care provided me with some lame excuses.
    Finally I received it on 25th March which was unfortunately Saturday and as my delivery address was my office address I had to come to office on Saturday which is a holiday to receive my product.

    2nd incident (Order # 402-4035467-7517158, Order # 402-4035467-7517158)

    It’s not getting anyway better, even more worse this time round I ordered Led bulb on 8th of April which was about to reach me between 11th April – 17th April but unfortunately today is 19th of April still the product is no where and even adding to my worries its showing up as Delivered which is not the case. I am trying to contact with the Customer Care people but they are also quite useless as it seems to be as the only answer they have from their side is “Sir wait for 24hours”, this has happened twice still I haven’t received the product yet and no clear idea or surety when will I be receiving my order.

    I don’t know if you people do even bother to read my mail or even respond back to my queries as you are such a big PROFITABLE ORGANIZATION with so much user base hence I customer does not even matters, but its really frustrating when such incidents takes place and as an customer I need to waste my time to call up for enquirers.

  82. Hi ,

    I purchase this mob. Redmi Note 4A ( Greay) (ORDER # 404-6807544-4528322) not received tell time. Please check status and reply on same.
    Personnel No. – 09555917700

  83. Hi,
    My phones heating issue and charging problem not yet resolved,As per our previous communication, you were inform me, your engineer will came and inspect. But till now no response either by mail or phone call. If you are not suppose assist me to resolve this issue, Please return my phone and get my money back.
    My Order No : 406-7837616-6225109
    Thank You & Best Regards
    Vikash Kumar Singh
    08140629068

  84. Dear sir/madam,

    We didn’t received the refund of our cancelled product.

    Following are the details of the cancelled order

    1.
    ORDER # 407-4804103-8791544
    Generic 10Pcs Antique Copper Door Cabinet Knob Drawer Shell Brass Pull Handle Cup
    Sold by: Import-Mall

    2

    ORDER # 407-6160907-6257958

    Set of 12 Handmade Knobs Blue Floral Handles IndianShelf Ceramic Cabinet Pulls Silver Finish
    Sold by: Indian-Shelf

    kindly look forward and revert & refund as soon as
    account details=1.CARD NO.= 916010018529738 axis
    2.CARD NAME=Darshan Bhanushali.
    3.IFSC CODE=UTIB0000509

    Thanks
    Sanghamitra Sawant.

  85. Hi Amazon Team,
    This is really frustrating now, I buy a phone on 5 may 2017 for my near one is cash on delivery. Which was completely none of use. I returned that phone on 10 may 2017 in quick time as phone was not in running condition.
    I asked for refund which should have been done in 2-10 working days. I asked customer care amazon, they said refund is successfully initiated on 10, may 2017 from their end. They shared a reference no. HSBCN17130090359 on 19 may 2017. I called my bank, with reference of that number. They are redirecting me for amazon by saying there is no transaction.
    I really pissed of with the services. I bought a phone Redimi 3S Prime Gold 32 GB worth 8,999/- . I never suggest my freinds to use amazon. I will not take any followup now. Amazon is the responsible for that. Giving you the details of my bank and order number. Looking for the prompt response otherwise i will file a dispute against you.

    In case any details required call me on 9210237473
    Name- Kanhaiyalal
    Order No. 407-0230647-3222774
    Refund Amount 8,999/-
    Account no. 349902010039795

  86. Amazon India is my 1st choice for Online shopping. Thanks for your complete guide of Amazon Customer service number. it;s BIG helpful post for me. 😀

  87. Hello Amazon,
    I have order 2 sets of Solar MC4 connectors which price combined is Rs 160 plus tax. And as per ur terms on ordering above Rs 500 shipping is free. So, I have ordered another 3 items. Now the total costs exceeds Rs 2000. So, I was supposed to get a free delivery. But U always shipped items separately and charged a shipping amount of Rs 80 on the said item.
    This is really a cheat from U.
    I m sorry, if U donot look into that matter I will not receive my other orders and also stop dealing with U in future.

    And your toll free no. is always busy. I cannot waste my time in complaing such things by trying 100 times.
    Description of order:
    Order Id: 406-8056703-8345167
    Inv No.: A-A2GTZQY2YP7TDU-273

  88. ORDER PLACED
    Tuesday 16 May 2017
    ORDER #
    405-1928604-9011527
    I have received used laptop.
    Now courier person refusing to return back.
    Who can help. I am trying for last 15 Days.
    Any body can help

  89. RESPECTED SIR,

    REF: Style98 Calf Skin Leather Premium
    Quality Messenger Bag for Women,Men ,Boys and Girls – Tan
    Sold by: KAN & STYLE 98
    2,795.00

    IT IS VERY PAINFUL TO NOTE THAT THE ABOVE UNWANTED PRODUCT RETURNED ON 24-6-2018 BUT THE SUM OF RS 2795/- WASN’T RETURNED
    SO FAR .SEVERAL REMINDERS SENT THROUGH THE SOCIAL NET WORK BUT THERE IS NO RESPONSE FROM THE AMAZON. IF THERE IS ANY DIFFICULTY PLEASE INFORM BY RETURN MAIL-VSRAO ADAPA

  90. complaint against refund of REDMI 4A
    Dear Sir/Madam,

    This is to inform you that i purchase a REDMI 4A from your amazon on dated 06/04/2017 but your mobile was not working properly i complaint on your customer care number they collect mobile from me on dated 15/04/2017 and your collection boy gave me receipt Ref tracking No. #862114034491730 collection boy name is Mr. Ankit. I all ready follow my payment from last 2 and a half months but they are not responding me. Please refund my payment as soon as possible.I think this type of service will reduce your popularity and you will also loss your business. So please co-ordinate with the customer and help them as much as possible. Hope i will get my refund as soon as possible.

    Thanks & regards

    Nitin Singh Chauhan

    #9599629493

  91. Dear All at Amazon,

    Please help. I would like to purchase books from more that 1 authors. The weight of the books can go up to 10kg. I do not trust our National Post Office as they lost my previous parcel from overseas the US. Can I offer to pay you for the books and you guys deliver my parcel to UPS of FEDEX so that I can pay on the basis of Collect Charges in my country?

    Waiting to hear from you soon

    Rene

  92. Dear sir / madam I ordered ignou books of bhdf101 neeraj publications and BSHF 101 of gph book but I received bhdf 101 of both neeraj and gph book I did not get BSHF 101 of gph book so I requested for replacement but the seller even took away the bhdf of neeraj publications and payment was already done of both the books ie bhdf101 of neeraj and BSHF 101 of gph and now I don’t have any of these books so I want you to send these books ie BSHF 101 OF GPH BOOK and BHDF101 OF NEERAJ BOOKS

  93. Dear Sir / Madam

    I had purchased Xiaomi Redmi 4 phone on 3rd August, And Received 9th August. Order no – 171-6470619-7870760 . I wanted to get the phone return and refunded the money.Because mobile already used condition its battery 0% charge and heating issue.I spoke to Amazon customer care 10th august afternoon and asked for replacement as I was not comfortable with a set which already used. Yesterday company Engineer visited and said its metal body so its heating is normal.Iam attach his call report.
    My Kindly Request to Amazon’s Team Please Return the set and Refund money that’s all.

    Regards
    Kundan Mahato

  94. Hello,
    I have canceled two order and want to my refund in amazon pay balance.
    I have again and again call in customer care………….but my problem not solved.
    I am fed up. Improve your policy for cancellation and refund.

    My cancelled order ID :

    1.Order Number: 406-0382405-5019548
    2. Order Number: 406-6320237-7165128

  95. I have order three books of CBSE Solved 10 years papers for Class XII for Physics, Chemistry and Computer Science. But, my previous order No. 406-8906260-3102747 Order date 29.07.17 and Invoice Order details WB-SCCA-133194821-1718 of which shipping charges of Rs. 50.00 have been charged. An email requested by me dated Aug 4, 2017 and you have ensured me that from next orders you have excused Rs. 50.00 from your Invoice. Therefore, I am requesting from my current bills please excused Rs. 50.00 and make a fresh in favour me. The total amount might Rs. 647.00 minus Rs. 50.00. It is around 597 or less. And it is requested to give me maximum discount in favour of three books as possible. Your early action is solocited. And please make a confirmation to me.

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