Airtel Customer Care Number for Prepaid, Postpaid and Broadband Service

Airtel Customer Care Number

Are you looking for Airtel customer support? Bharti Airtel customer care number for postpaid and prepaid services is listed here! If you are using one of the most popular mobile network services of country, this post will be very helpful for you. Besides. prepaid and postpaid mobile connection, they offer a rock solid internet service as well. They are one of the biggest mobile internet distributor in India with over 10 millions customer base.

It also offers numbers for fixed lines and broadband as well wireless internet. All toll free numbers and regional customer service numbers of Airtel are given in this post. It is India’s largest telecom company with more than 200 million customer base which is yet growing with leaps and bounds. Hence we have written this post to help all existing customers and those willing to subscribe for its services.

You will find national customer care toll free number along with Email ids ad regional helpline numbers of major telecom giants at our site. Besides Airtel customer care numbers, users will also get contact details of main offices of the companies. We have also specified number separately that can be used for different purpose like balance enquiry, metering issues, SMS and internet plans and packages. Get all Airtel customer care number from here.

Airtel Prepaid & Postpaid Customer Care

Let’s go for the Airtel prepaid and postpaid customer care number first. Since Airtel’s primary business is in prepaid and postpaid connection, most of the consumer faces problem related to the same. They also offer many recharge scheme, mobile internet plans, download plans, wap plans and many more stuff. Get Airtel prepaid customer care number and enjoy uninterrupted service. Find below the numbers and call as per your subscribed service and depending on information you require.

Airtel Customer Care Number Purpose



121 (call charge of 50 paise per 3 minutes is applied) To enquire for various schemes, VAS and bill plans
198  (Toll free number) To place complaint or information request for metering issues, billing, accounts, changes in roaming service, refunds, account changes and VAS.
1800 103 4444 (toll free number)


For any general information on your post paid or prepaid account
*123# (from your airtel mobile) For balance enquiry or to show balance amount on your screen
98101-98101 (for landline subscribers) For general customer support

Airtel Customer Care Email Address

Can send your message on follow Email IDs of Airtel Customer Care:

  1. [email protected]
  2. [email protected]


airtel perpaid customer care number

Airtel Regional Customer Care Numbers

Looking to extensive network of regional offices and customer centers, it is not possible to list all the numbers here. However, we have listed numbers of all major cities and all states from where you can get number of any regional office or branch office of Airtel. Unfortunately, we can not provide customer care number of all regions, however, we have taken most of the burden and provided all major regions’ cc number. Airtel customer care number of Ahmadabad, Bangalore, Mumbai, Chennai, TamilNadu, Kerala, Rajasthan etc are given in the tabular form below.

Region Prepaid Customer Care Number Postpaid Customer Care Number
Andhra Pradesh 9849098490 9849012345
Chennai 9840198401 9840012345
Tamil Nadu 9894198941 9894012345
Karnataka 9845098450 9845012345
Kerala 9895198951 9895012345
Orissa 9937099370 9937012345
West Bengal 9933099330 9933012345
Assam 9954099540 9954012345
Kolkata 9831098310 9831012345
Bihar 9934099340 9934012345
Haryana 9896098960 9896012345
Delhi NCR 9810198101 9810012345
Uttar Pradesh East 9935199351 9935012345
Uttar Pradesh West 9897098970 9897012345
Gujarat 9898098980 9898012345
Jammu 9906099060 9906012345
Punjab 9815098150 9815012345
Himachal Pradesh 9816098160 9816012345
Mumbai 9892098920 9892012345
Maharashtra 9890098900 9890012345
Rajasthan 9950099500 9829012345
Madhya Pradesh 9893098930 9893012345

airtel customer care number

All State Airtel Customer Care Number

If you want to contact your nearest Airtel office, call on below numbers and get the required details. Following numbers are for different states’ customer support cell which work 24 hours. Obtain any region’s number and address by calling on these numbers.

State Name Local Airtel Customer Care No.
Andhra Pradesh 04044448080
Karnataka 08044448080
Tamil Nadu 04444448080
Kerala 04844448080
Jammu & Kashmir 09596748080
Himachal Pradesh 08628048080
Haryana 0124 4448080
Delhi 01144448080
Uttar Pradesh 05224448080
Punjab 01724448080
Madhya Pradesh 07554448080
Chhattisgarh 07554448080
Mumbai 02244448080
Maharashtra 02044448080
Rajasthan 01414448080
Gujarat 07944448080
Orissa 07077448080
Assam 08133848080
Jharkhand 09955148080
Bihar 09955148080
North East (Arunachal Pradesh,

Meghalaya, Manipur, Tripura, Mizoram)

West Bengal 03344448080

Other broadband service provider number

We have also shared more broadband service provider numbers which services are below you may be interested in them

Tikona customer care number

Tata Sky Customer Care

Idea Customer Care Number

Reliance Customer Care

Airtel Office Address with Email

Complete office address and Email ids for four zonal offices are listed below:

Zone Communication Address of Bharti Airtel Offices


Email Address
Delhi Plot No.-16, Udyog Vihar, Phase – IV, Gurgaon – 122015

+ 91 9818334865

[email protected]


Mumbai 7th Floor,Interface Bldg No -7, Mindspace, Link Road, Malad (W), Mumbai – 400064, [email protected]
Chennai Oceanic Towers, 8th Floor, 101 Santhome High Road, Chennai 600 028,

+ 91 9952434865

 [email protected]


Kolkata Infinity Building, 7th Floor,Salt Lake Electronics Complex, Kolkata-700091

+91 9831234865

[email protected]


With regional customer care numbers, users can communicate in their regional language or English or Hindi as preferred by them. Customer support center details of any region can be obtained by contacting above given numbers. Airtel’s 2G/3G and 4G services are providing seamless mobile networks in large number of cities in India. Its services are also spread across 20 countries across the border. Vodafone is also a prime competitor of the Airtel. If you are using their service, then we recommend getting Vodafone customer care number from our portal.

If you are also using services of other mobile network and internet providers, you don’t need to go elsewhere. Our site carries customer care numbers of other companies including Vodafone, Idea, BSNL, MTNL, MTS and Reliance. As we are helping users with Airtel Customer Care Number, we are also serving users of all leading companies and regional service providers. Keep visiting to get customer care numbers of useful services like internet, mobile and television. We will be soon uploading contact details of other useful services too.

Andhra Pradesh  Customer care number of Airtel
Arunachal Pradesh  Customer care number of Airtel
Assam  Customer care number of Airtel
Bihar  Customer care number of Airtel
Chhattisgarh  Customer care number of Airtel
Goa  Customer care number of Airtel
Gujarat  Customer care number of Airtel
Haryana  Customer care number of Airtel
Himachal Pradesh  Customer care number of Airtel
Jammu & Kashmir  Customer care number of Airtel
Jharkhand  Customer care number of Airtel
Karnataka  Customer care number of Airtel
Kerala  Customer care number of Airtel
Madhya Pradesh  Customer care number of Airtel
Maharashtra  Customer care number of Airtel
Manipur  Customer care number of Airtel
Meghalaya  Customer care number of Airtel
Mizoram  Customer care number of Airtel
Nagaland  Customer care number of Airtel
Odisha  Customer care number of Airtel
Punjab  Customer care number of Airtel
Rajasthan  Customer care number of Airtel
Sikkim  Customer care number of Airtel
Tamil Nadu  Customer care number of Airtel
Telangana  Customer care number of Airtel
Tripura  Customer care number of Airtel
Uttarakhand  Customer care number of Airtel
Uttar Pradesh  Customer care number of Airtel
West Bengal  Customer care number of Airtel
Andaman and Nicobar Islands  Customer care number of Airtel
Chandigarh  Customer care number of Airtel
The Government of NCT of Delhi  Customer care number of Airtel
Dadra and Nagar Haveli  Customer care number of Airtel
Daman and Diu  Customer care number of Airtel
Lakshadweep  Customer care number of Airtel
Puducherry  Customer care number of Airtel
Hyderabad Customer care number of Airtel
Itanagar Customer care number of Airtel
Dispur Customer care number of Airtel
Patna Customer care number of Airtel
Raipur Customer care number of Airtel
Panaji Customer care number of Airtel
Gandhinagar Customer care number of Airtel
Chandigarh Customer care number of Airtel
Shimla Customer care number of Airtel
Srinagar Customer care number of Airtel
Ranchi Customer care number of Airtel
Bangalore Customer care number of Airtel
Thiruvananthapuram Customer care number of Airtel
Bhopal Customer care number of Airtel
Mumbai Customer care number of Airtel
Imphal Customer care number of Airtel
Shillong Customer care number of Airtel
Aizawl Customer care number of Airtel
Kohima Customer care number of Airtel
Bhubaneshwar Customer care number of Airtel
Chandigarh Customer care number of Airtel
Jaipur Customer care number of Airtel
Gangtok Customer care number of Airtel
Chennai Customer care number of Airtel
Hyderabad Customer care number of Airtel
Agartala Customer care number of Airtel
Dehradun Customer care number of Airtel
Lucknow Customer care number of Airtel
Kolkata Customer care number of Airtel
Port Blair Customer care number of Airtel
Chandigarh Customer care number of Airtel
Delhi Customer care number of Airtel
Silvassa Customer care number of Airtel
Kavaratti Customer care number of Airtel

আপনি কি এয়ারটেল গ্রাহকের সমর্থন খুঁজছেন? পোস্টপেইড এবং প্রিপেইড সেবাগুলির জন্য ভারতী এয়ারটেল গ্রাহক সেবা নম্বর এখানে তালিকাভুক্ত! আপনি যদি দেশের সবচেয়ে জনপ্রিয় মোবাইল নেটওয়ার্ক পরিষেবাগুলির একটি ব্যবহার করেন তবে এই পোস্টটি আপনার জন্য খুব সহায়ক হবে। এছাড়া। প্রিপেইড এবং পোস্টপেইড মোবাইল সংযোগ, তারা পাশাপাশি একটি শিলা কঠিন ইন্টারনেট সেবা প্রদান। তারা ভারতের 10 লাখেরও বেশি গ্রাহক বেস নিয়ে ভারতের বৃহত্তম ইন্টারনেট ইন্টারনেট পরিবেশক।

এটি ফিক্সড লাইন এবং ব্রডব্যান্ড পাশাপাশি বেতার ইন্টারনেটের জন্য সংখ্যা সরবরাহ করে। এই পোস্টে সকল টোল ফ্রি নম্বর এবং আঞ্চলিক গ্রাহক পরিষেবা সংখ্যা দেওয়া হয়েছে। এটি ভারতের বৃহত্তম টেলিকম কোম্পানী, ২00 মিলিয়নেরও বেশি গ্রাহক বেস যা এখনো প্রসারণ ও সীমারেখাগুলির সাথে ক্রমবর্ধমান হয়। অতএব আমরা এই পোস্টটি সব বিদ্যমান গ্রাহকদের এবং যারা তার পরিষেবাদির জন্য সাবস্ক্রাইব করতে সাহায্য করতে সাহায্য করেছে।

क्या आप एयरटेल ग्राहक सहायता की तलाश कर रहे हैं? पोस्टपेड और प्रीपेड सेवाओं के लिए भारती एयरटेल कस्टमर केयर नंबर यहाँ सूचीबद्ध है! यदि आप देश की सबसे लोकप्रिय मोबाइल नेटवर्क सेवाओं में से एक का उपयोग कर रहे हैं, तो यह पोस्ट आपके लिए बहुत उपयोगी होगी। के अतिरिक्त। प्रीपेड और पोस्टपेड मोबाइल कनेक्शन, वे एक ठोस ठोस इंटरनेट सेवा भी प्रदान करते हैं। वे 10 लाख से अधिक ग्राहक आधार के साथ भारत में सबसे बड़े मोबाइल इंटरनेट वितरक में से एक हैं।

यह निश्चित लाइनों और ब्रॉडबैंड के साथ-साथ वायरलेस इंटरनेट के लिए भी नंबर प्रदान करता है। इस पोस्ट में सभी टोल फ्री नंबर और एयरटेल के क्षेत्रीय ग्राहक सेवा नंबर दिए गए हैं। यह भारत की सबसे बड़ी दूरसंचार कंपनी है जिसके 200 मिलियन से अधिक ग्राहक आधार हैं जो अभी तक छलांग और सीमा के साथ बढ़ रहा है। इसलिए हमने इस पोस्ट को सभी मौजूदा ग्राहकों और इसकी सेवाओं के लिए सदस्यता लेने के इच्छुक लोगों की मदद करने के लिए लिखा है।

आपण एअरटेल ग्राहकांचे समर्थन शोधत आहात का? पोस्टपेड आणि प्रीपेड सेवांसाठी भारती एअरटेल ग्राहक सेवा नंबर येथे सूचीबद्ध आहे! आपण देशाच्या सर्वात लोकप्रिय मोबाइल नेटवर्क सेवांपैकी एक वापरत असल्यास, हे पोस्ट आपल्यासाठी खूप उपयुक्त ठरेल. याव्यतिरिक्त प्रीपेड आणि पोस्टपेड मोबाईल कनेक्शन, ते रॉक सॉलिड इंटरनेट सेवा देखील देतात. ते 10 लाखांहून अधिक ग्राहक आधार असलेल्या भारतातील सर्वात मोठ्या मोबाइल इंटरनेट वितरकांपैकी एक आहेत.

हे फिक्स्ड लाईन्स आणि ब्रॉडबँड तसेच वायरलेस इंटरनेटसाठी नंबर देखील प्रदान करते. या पोस्टमध्ये सर्व टोल फ्री नंबर आणि एअरटेलचे प्रादेशिक ग्राहक सेवा क्रमांक दिले आहेत. 200 दशलक्ष ग्राहकांपेक्षा जास्त असलेली ही भारतातील सर्वात मोठी टेलीकॉम कंपनी आहे जी अद्याप उतार व सीमांनी वाढत आहे. म्हणून आम्ही हे पोस्ट सर्व विद्यमान ग्राहकांना आणि त्यांच्या सेवांसाठी सदस्यता घेण्यासाठी इच्छुक असलेल्यांना मदत करण्यासाठी लिहिले आहे.

ஏர்டெல் வாடிக்கையாளர் ஆதரவை தேடுகிறீர்களா? பார்ட்டி மற்றும் ப்ரீபெய்ட் சேவைகளுக்கான பார்தி ஏர்டெல் வாடிக்கையாளர் சேவை எண் இங்கே பட்டியலிடப்பட்டுள்ளது! நாட்டின் மிக பிரபலமான மொபைல் நெட்வொர்க் சேவைகளை நீங்கள் பயன்படுத்துகிறீர்கள் என்றால், இந்த இடுகை உங்களுக்கு மிகவும் உதவியாக இருக்கும். தவிர. ப்ரீபெய்ட் மற்றும் பிந்தைய கட்டண மொபைல் இணைப்பு, அவர்கள் ஒரு ராக் திட இணைய சேவையை வழங்குகிறார்கள். இந்தியாவில் 10 மில்லியனுக்கும் அதிகமான வாடிக்கையாளர்களைக் கொண்டுள்ள மிகப்பெரிய மொபைல் இணைய விநியோகஸ்தர்களில் ஒருவர் இவரே.

இது நிலையான கோடுகள் மற்றும் பிராட்பேண்ட் மற்றும் வயர்லெஸ் இணையத்திற்கான எண்களையும் வழங்குகிறது. ஏர்டெல் நிறுவனத்தின் அனைத்து எண்ணற்ற இலவச எண்கள் மற்றும் பிராந்திய வாடிக்கையாளர் சேவை எண்கள் இந்த இடுகையில் கொடுக்கப்பட்டுள்ளன. இது இந்தியாவின் மிகப்பெரிய தொலைத் தொடர்பு நிறுவனமான 200 மில்லியனுக்கும் மேலான வாடிக்கையாளர் தளமாகவும் உள்ளது. எனவே, தற்போதுள்ள அனைத்து வாடிக்கையாளர்களுக்கும் மற்றும் அதன் சேவைகளை பதிவு செய்ய விருப்பமுள்ளவர்களுக்கும் உதவ இந்த இடுகையை நாங்கள் எழுதியுள்ளோம்.

మీరు ఎయిర్టెల్ కస్టమర్ మద్దతు కోసం చూస్తున్నారా? పోస్ట్పేర్డ్ మరియు ప్రీపెయిడ్ సేవలకు భారతి ఎయిర్టెల్ కస్టమర్ కేర్ నంబర్ ఇక్కడ ఇవ్వబడింది! మీరు దేశం యొక్క అత్యంత ప్రజాదరణ పొందిన మొబైల్ నెట్వర్క్ సేవలను ఉపయోగిస్తుంటే, ఈ పోస్ట్ మీకు చాలా ఉపయోగకరంగా ఉంటుంది. కాకుండా. ప్రీపెయిడ్ మరియు పోస్ట్పేడ్ మొబైల్ కనెక్షన్, వారు కూడా ఒక రాక్ ఘన ఇంటర్నెట్ సేవ అందించే. వారు భారతదేశంలో అతిపెద్ద మొబైల్ ఇంటర్నెట్ పంపిణీదారుల్లో ఒకరు 10 లక్షల కన్నా ఎక్కువ కస్టమర్ బేస్.

ఇది స్థిర లైన్లు మరియు బ్రాడ్బ్యాండ్ల కోసం వైర్లెస్ ఇంటర్నెట్కు కూడా అందిస్తుంది. ఎయిర్ టెల్ యొక్క అన్ని టోల్ ఫ్రీ నంబర్లు మరియు ప్రాంతీయ కస్టమర్ సర్వీస్ నంబర్లు ఈ పోస్ట్ లో ఇవ్వబడ్డాయి. ఇది భారతదేశం యొక్క అతిపెద్ద టెలికాం సంస్థ, ఇది 200 మిలియన్ కన్నా ఎక్కువ కస్టమర్ల స్థావరంతో ఉంది, ఇది ఎంతో ఎత్తుకు మరియు సరిహద్దులతో పెరుగుతోంది. అందువల్ల మేము ఇప్పటికే ఉన్న అన్ని వినియోగదారులకు మరియు దాని సేవలకు సబ్స్క్రైబ్ చేయటానికి సిద్ధంగా ఉన్నవారికి ఈ పోస్ట్ వ్రాశారు.

311 thoughts on “Airtel Customer Care Number for Prepaid, Postpaid and Broadband Service

  1. Hi
    I have to change my airtel postpaid to prepaid connection can anyone suggest me the better way… Now am in US…

        1. yes, worst customer care numbers, Poor customer service. Cannot talk to a representative. Always asks to type number, but never connects to representative to lodge a complaint. Please provide proper number to lodge a complaint.

          1. Its correctly said.
            They have no time to listen the customer.
            That’s why you are not provided with the no to contact with.
            Every airtel customer should think it now to revert back.

    1. customer support is very poor….never connect call to customer support executive….always press this number….press that number

      1. I Completely agree, had a very bad experience, if complaint is raised, no call from airtel side, issue is not resolved.

    2. Airtel store or gallery to be visited. in 48 hrs it will be registered. 1 photo pp size along with ID proof filled form to be submitted.

    3. Airtel is sinking ship they have nexus with other mobile operators if complaint against them then they block your other number also this is biggest drawback of privatization. The capitalist can strip you anyways .

  2. pls…..give me a proper number for enquiry ..
    all the numbers are just same…..
    I am unable to get the information about the happy hours….
    other than this all your stuff works good
    pls do work on this

    1. Poor customer service. Cannot talk to a representative. Always asks to type number, but never connects to representative to lodge a complaint. Please provide proper number to lodge a complaint.

  3. I am porting my Airtel postpaid no 9004662139 in to prepaid In 16 July but currently my no is not porting in to prepaid as well as my postpaid connection is closed in 18th of July 2016. I am flowing so many times through customer care and Airtel gallery but no one has help me for out of my problem. Please sort of my problem as soon as possible otherwise I closed my no.

  4. Wrost network…..3G data speed is 0.03 to 0.10 kbps….and customer support is very poor….never connect call to customer support executive….always press this number….press that number

  5. Dear;
    I had recharged my mobile 9521410242 on 2nd Aug 2016 at 03:56 AM through Airtel recharge site and money were deducted wide SBI Bank transaction no IG0CLJNKZ9 for Rs 400 but it was not deposited in mobile balance. Very next moment I did for 9521410243 and were deposited in that mobile.
    So here we request you to kindly reimburse 400 Rs to 9521410242 which were not deposited.
    Thanking you in anticipation of your kind reply.

  6. hy this is sanjay i have paid my postpaid 9730070530 numbers bill trough paytyme .my amt diducted from card but not show on account please resolve this query imaginatively

      1. This didnt worked , i am not getting option to speak to customer care…. it has very poor quality service for prepaid customers


  7. I have applied for a free 4G sim. I received message that it is delivered at my premises 2 days later. But it’s been a week since then, I have not received the sim yet. Please provide me the tracking details of the courier.

  8. In continuination to my previous comment i have also tried calling three different Airtel customer care numbers. None of them connect me to a customer care executive or person. All of them are automated and ask me about offers, etc. None of those numbers connect me to a real person. Please solve my problem and let me know th le tracking details of the courier to which you have my sim card. You have sent me a message that the sim is delivered at my premises, but after many enquiries I am sure that it has not been delivered here.

  9. Hi
    My mobile number 7709260238.
    I have sent more than 50 emails to [email protected] and received various service reference no from several executives.

    I am not getting signal from last 8 months and paying bills every months except last 2 months.

    I am not in india right now.My address is
    Stillwater ,Minnesota USA
    My number is +1612 845 9368
    Is anyone left in airtel who is not foolish and can respond.
    I am being forced to go to broadcasting ministry or trai.

    1. No wonder.AIRTEL SUCKS!!!!!!!!!!!!!!!!!!1
      Well i did a porting from Tata docomo to Airtel just to get wasted.Its same though am here in India still services suck!!!
      To hell with airtel.Worst of all customer cares dont even connect you to sombody who knows stuff!
      Email? what is that ….you know they never reply.USELESS NETWORK!!!

  10. i had given documents for an airtel 4g connection on06-08-2016 at 6pmand received the sim. But till now the sim hadn;t connected .Is this justice? This experience happened from airtels customer care office pump junction aluva in ernakulam district.

  11. Hey guys Airtel can share your personal details with anyone like call detail . I’m facing this problem but they not giving me any clarification . They are shareing my call detail with someone without my permission so be careful .

  12. I received a new SIM yesterday. The number is not activated after 24 hours. This is crazy – I can’t even make a phone call to try and activate the SIM. Such a handicap.

  13. arunesh garg bathinda punjab Hi i have porting my post paid connection tata docomo to air tel last week july 2016.nd i have faceing the big problem of network on first day porting the no.i was many time requst to ur air tel out let in rampura phul but they are not slot out that my problem. i have feel a handi cap without my phone

  14. Sir, I am sending various mails and trying to contact customer service to disconnect my broadband connection. No one is replying to mail or calls. Why are your behaving like this? it is really disappointing to see their poor service.

  15. hi

    I make a request for a new connection of airtel broadbrand on 13 aug 2016 ……but still no one is visited to my door step …………..plz arange your executive for preceding my request

  16. Hello Airtel,
    Even after 12 days my issue is still not sorted out .Daily I am getting 2 to 3 calls and again on again same things are being asked but the core problem that is my official number activation is yet to take place whereas I have already said this is my official number and highly important for me.I was promised that i will get this issue sorted out by Wednesday but even after requesting multiple times, your person didn’t came for verification..

    Please can you share any time line for the same or I have to go for other options.


  17. I am not able to contact any of the airtel customer care for the last two days. While I have an airtel broadband (the complaint pertains to that) my mobile number is not that of airtel. Does it mean I am forced to take an airtel number for a small thing as lodging a complaint regarding broadband?

  18. do/teen bar call drop karna airtel ki adat ban gai hai. meri team me 15 cunection hai sabko band karunga.but call drop karna aap ki ek adat ho gai hai

  19. I put recharge on airtel roaming pack 75 rs per one month but still it’s not I tryied to talk airtel customer care 198&121 but it’s not connecting a customer care and always telling press this button and press this button,but they not giving the option to connecting the airtel customer care finally the customer service voice automatically cuted my call so I get hurted. Now I want the solution of my problem

  20. fraud 3g 4g fake service in ujjain till 3 months server down slow connection and people paid 750 per months for not 4g they give 2g in pack and slow down connections every 5 minutes whole service server cut down and it is fake all the city is fuck up whole ujjain have 4g but in mobile there is 2g market is fake about 4g and selling 3g services in hole city

  21. ujjain mp is not conforming about 4g in mobile even 3g is activated in mobile for services market hoardings have 3g written in there shops everywhere but not in mobile server always down in 3g and cut down to 2g services. when people paid for 3g packs so it is fake every where in madhyapradesh.what ever the ceo of this company given there service to people which is fake and unconscious service please do somthing about it.

  22. I am writing this text in utter disappointment, I recharged my prepaid number with data pack online, the amount got deducted from my account and the pack not added to my number.
    I am following up with the customer care with no result.

  23. Thanks for sharing so much details in a single article. Airtel customers don’t have to go elsewhere for finding customer care numbers.

  24. After calling all the possible numbers you display on your website, 121,198 and all the other mobile numbers, the same story keeps repeating in a loop.
    I want to talk to some real person and not just keep listening to your soulful Airtel music and some voice recording.
    My annoyance with Airtel is only increasing.
    For the past couple of months, I’ve not been able to make payment because YOUR website was down and then you slap me with a late payment fee.
    If I don’t get this resolved at the earliest, I’m moving to Reliance Jio. I have two airtel numbers, I guess it is time to move on.

    Go learn what customer support is!! Don’t take your customers for granted.

    1. I needed a broadband from Airtel , request given at least 20 times, but no one bothered, they only want to sell other products. May be Mr. Sunil Mittal can help.


    MOBILE NO. 9890 433562


  27. Iam Sunil Mohammed, Very sad to say you, (my data card number is 9633234536) your net connection is very poor and I can’t get any mail.when I call the executive ,he said to me call customer care,that is not non of our job, if you can do any thing about this, plse take any step (My mob No.8129033300)

  28. I am porting my Idea postpaid no 7060229992 in to Airtel prepaid In 25 August but currently my no is not porting in to Airtel prepaid as well as my postpaid connection is closed in of 3 August 2016. I am flowing so many times through customer care and Airtel gallery but no one has help me for out of my problem. Please sort of my problem as soon ……

  29. Dear sir,
    The mobile network is not working properly in our Girinagar area, bangalore. Can you kindly rectify it as soon as possible.
    Thank you.

  30. my Airtel number is 07742860855 of Rajasthan number and above number service not available last one week. Please help in this regard and my airtel Delhi number is 09560956112 please contact in this number for help purpose.

  31. Airtel becoming the very worst and cheap service… it never connects call to customer support executive…. no where you could find how to reach them.. how these guys service when you cant reach them…

  32. Hi… sir my prepaid 9437072711 , now a days your airtel customer services expert’s are very active to recvd payment only and when ever reg rembsmnt they I hv recharged a ₹649 pack on 14 .9.2016 again airtel credit ₹100 frm my main balance. After my contact to ur gold care device CBDVC20915058807 refused to rembsmnt the I regreat. I think your co will only for incoming of fund by all way .

  33. Very Bad Service, One lady executive in ajmer never talk in proper way with clients, no professionalism, no worries about customer problems, no values of times never give good feedback

  34. Plzz help me out…i was searching for customer care no. Bt was nt getting d same..m fed up if dis network…nthing is working at ol

  35. What the fuck the airtel company is cheated me 6time, 4time there customer care 2times airtel store person i have spent holl day behind that airtel network actually iam trying to convert my prepaid sim to postpaid all verification is done but now there telling the sim number is got change even they dont know how i am not i have spoken 1st level of customer care executive i have gone till the 3rd level officer of airtel company for four time

  36. Airtel is the India’s worst network. and its each and every employee are donkey fellow. Airtel appoint their employees with verify their skills. they only do their job for Money, not for customers. due to them I am suffering too many problems. but since 10days my problem is not solved. and finally they admit that they have unable to solve the problem. where as they committed that to solve the same within 48hrs. all the employees and the company is the most irresponsible to their customers. they didn’t care there customers.

  37. i really don’t understand whenever i come to Mumbai my 3G never works, i have delhi no.
    i travel to many cities in India but whenever i come to mumbai 3G doesn’t work
    i even visited their head office in mumbai but still no use

    now i am again in mumbai and 3G still not working

  38. Pls send prepaid customer care number in tamilnadu,,,,, wrost network in Airtel,,, not response in Airtel customer care,,,, Airtel group important to money no care in customers,,,,, very very wrost performance in Airtel group,,,,,,airtel groups looking for money only not satisfied in customers…..

  39. First of all getting the right number is difficult.Today i rang up 98401 98401.i have a complaint of overcharging.This number for number is for chennai. For tamil nadu the cu care number is 9894198941.This number takes complaint only for two things……..SIM LOST and NEW CONNECTION.can anyone can helpme.


  41. I am having Airtel Broadband connection and for new offer I am trying to call customer care but I am not able to reach because not a single number is working. Worst

  42. I leave Vodafone network but it is also like Vodafone and idea network. Specially in my home area network is very bad and I’m not enable to save net setting because I have no password. So what is net setting password.

  43. I am Antony Charles ,7358337543 this is my No I recharged rd 75 for roaming pack but still it is not activated and I tried to contact the customer care no 198 .it was not connecting ….I feel so ..I want the information when the roaming pack will be activated…

  44. Pavan Raikar September 24, 2016
    Your comment is awaiting moderation.
    Dear sir/ madam
    9845079129 dis is my number … Dis number is still not activated from 10 days I had paid already 3500rs which was pending from many days … still m not contact to customer care executive .. customer care r not responding to me… but in hubli office dey told me dat day we can not do activation to your sim bcoz of verification but I given alternate number 9591774007 but dey didn’t verify ..I want dat number at any cost… Will go to consumer court …

  45. Dear Respected CEO Sir
    My complaint regarding refund of online recharge
    Dear Sir
    Today I have doing one by one three online recharges ( Mob No 08894033149 ) on your My Airtel App through debit card. But these three data pack recharges 185, 396, 335 are failure one by one due to your server error and my amount is deduct from my account. Due to this reason I call to customer care aftersome time regarding these recharges. Your executive response me that our sever has technical problem so you please call after sometime. After sometime two recharges show successful I,e 396 and 335 but I want recharge only one data pack from these three data packs. For this purpose I again call to customer care, I told about my data pack. But they response we have no mistake from our end and we can’t refund your two data pack recharges. I am very disappointed from this response. I hope u will act upon my request. I shall be very thankful to u.
    Thanks & Regards
    Nardev Singh Thakur
    Mob No 08894033149

  46. I have put net for rupees 44 and in the last image again recharged for rupees 44 to extend my validity
    it is showing that you have been recharged but it is showing me the mb

  47. bearing an airtel phone number 9774015756 face a lots of problem at my area. I migrate my number from Vodafone about a couple of years back thinking the network problem will solve. No doubt the network was turned satisfactory till 2-3 months back were it was deteorated with utmost no signal. My area is Khurai, Imphal east, Manipur and hope you will do the needful to back into what was everybody says”airtel is the best”.

    Dinesh Ningombam
    Khurai, Imphal East

  48. I have taken a 3G service but i was getting 2 G service last one year due to ur bad service that I change my no from post to prepaid on dated -9/9/16. after that when a person calling me than my no. is showing not reachable or busy or switch off

    My no. is 8447777831

  49. I spoke to customer care on 121 and asked what number I should call if I’m overseas she said 121. I said it won’t work if I’m outside India from a landline she said it will lots of customers do that. I have a postpaid number and I just tried from Australia and Lo…it didn’t work at all!!!! Then I called them again to stop my data pack only so I don’t get billed again next month and what happened??? They stopped my whole internet connection. Wah Airtel !!!

  50. My No is 04060761351_ap for the broadband connection. It is there for the past 2 years, and if it works it is well. But when it is down, I face hell to deal with the complaints registration, on line help and reworking. The service engineer hardly vists.
    Now, for the past 22 days(since prior to vinayaka chaturdhi, the Broadband is down. Whenever I book for complaint I have to wait and waste 29 to 25 minutes listening I call is important. Finally, when the complaint is booked, after 3 hrs , somebody will ring and ask what is problem, without giving help they say Service Eigineer will come. It is happening repeatedly fourtimes, and the dockets are closed without attending. When I threatened, that I will close my connection, again same promise of Service Engineer’s vist. Day before , yesterday and even today. Finally, I fedup with this and want to close the connection and I will not pay any more bill. Airtel authorities may take a note of it.

  51. Today 10-04 am 30th Sept 2016, i have paid recharge amount inr 145/- for data pack 500mb validity 28 days on prepaid scheme as i have been doing in the past. Got ack SMS. But till now ie 09-57 pm, net has not been activated. This is a serious lapse on your part. Can u pls activate the data pack immediately. iam residing in Kolkata .

    Neither Your toll free nos nor your designated kolkata customer care nos for prepaid connection work. They are either subject to call drop or always busy.

  52. Transaction id 989383277 phone no 09007224116 prepaid recharge for data pack inr 145/-deposited at 10-04am today 30Sept 2016, acknowledgement SMS recvd instantly but data pack not activated till now 10- 10 pm ie even after 12 hrs.

    i am handicapped for not having the net.

  53. Worst network. 3G data speed is extremely slow. Customer support is very poor, it never ever connects call to customer support executive. Always asks us to press this number….press that number. Quick connect to support executive is a must. Otherwise I’m seriously thinking of porting my number to a different provider.

  54. I am one of your customer since last one year as i have ported from the Reliance Company. Today i noticed that my main balance started deducting as i have recharged for a sum of Rs.65/- day before yesterday as i used to do the same for last many months.Moment i came to know i just brought to the notice of your company and got my complaint registerd.
    I wanted to place on record my complaint and grivences.
    You are requsted to do the needful in the matter.

  55. i had recharge my account for night data rs.49 at 20:50 bt it’s not added still now i hate it &my airtel number is 8220-4450-11 & i can not contact 198;121 its didn’t connected

  56. Hi,
    Wanted to know the plan details but unable to connect to customer care executives as IVR does not connect even after pressing 9 to connect to an executive. Tried calling several customer care numbers (98101-98101, 1800-103-4444,080-44448080,98450-12345) but the IVR set up of Airtel is pathetic. Please suggest a number that works!!
    Regs, CK

  57. Sir i hav 3 connection of airtel post paid on first floor
    On ground floor 6 connection
    On my 1st floor there are 9 more connection
    Total connection is 13 my buliding

    Here is very poor service of air tell signal

    And call disconnect

    Plz insall a signal booster in my air

    Shreeji Trading co


    ALL These are connections on my floor

    My address is
    2097/24 ,1st floor ,balaji market,chah Indara,bhagirath palace ,Delhi 110006
    Plz do somthing for us

    Nitin garg

    Sent from my Mi phone

  58. Worst customer care support, cheating frauds company dont buy any airtel brands மோசமான வாடிக்கையாளர் சேவை,ஏமாற்றுவது,மோசடி செய்வதில் தேர்ந்தவர்கள்,அடுத்தவர் பணத்தை பதிப்பில் கில்லாடிகள்

  59. After calling on 121 & 198 number there is no any service to connect with customer care .Plz provide a valid option to talk with customer care .

    1. There are multiple ways to get to the customer care, if you press 1 for mobile you then need to go 5->4->9 or 6->9. When i asked the customer care why they had hidden these options, these options made no sense, i wanted to talk about not being able to send SMS and i had to choose 6 fo queries on online payment and then 9…the customer care guy said it had been deliberately hidden to discourage customers from calling the customer care …. i think its crazy that airtel would hide the option of talking to customer care.

  60. hai good morning…
    I am abinash. I live in Hyderabad(kammaguda,Turkaya,jal.)
    Sir this is to inform you that your services are not at all good our surrounding areas especially in my village. Please try to improve signal strength so that we can get a better opportunity to use your services.

    Thanks & Regards

  61. on 11th october 2016, I send a message to MEK MAATV. message sending is failed.what is the problem? plz solve the problem of sending message from my mobile 9908739945.

  62. This is not airtel side. All u silly people. Go for airtel side ..give them bad feedback as they honour that. For VAS they deduct money without customer permission.

  63. Airtel harasses people!!!! I have paid the amount and they have still not installed broadband which was supposed to be done 1 week back. I am just stuck with them. I regret choosing Airtel. Broadband people are giving me tough time and so are Airtel Dish TV. I hear, Tata dish service is far better than these people. They suck

  64. my no 9999807974 has been suspended . let me know the reason for doing so as there is no OD amount.
    activate the same immediately.

  65. how to portability in airtel மிகவும் மோசமான சேவை.திருவாரூர் மாவட்டம், வலங்கைமான் தாலுகா , மேலவிடயல் பஞ்சாயத் , ஆண்டன்கோயில் கிராமம்.சுத்தமாக தொடர்பு கிடைக்கவில்லை.

  66. After calling on 121 & 198 number there is no any service to connect with customer care .Plz provide a valid option to talk with customer care .

  67. Sir, Two days back a message came from you to my no9291671825 that I would submit identity proof and photo within 24 hours or service would be stopped. I enquired customer care. They said that proofs might not be clear. What is the meaning of “might” Don’t they know anything correctly ?My service is already stopped.I ported from Tata Indicom to you 2 or 3years back. Today you are saying my proofs are not clear. Is it comedy? Don’t you think it spoils your reputation?So I request you to revive my services immediately.Please inform to my email or phone number if anything wrong with my proofs.I’ll give the information on phone or through mail. Thank you.

  68. There is no quick response, I feel it as a bad network, customer care service is too poor, and the regional office take no interest to resolve the problem. Reporting from days about network problem , and your service is not at all to resolve her very bad services, when you can’t provide better service then why do you’ll exist …

  69. I m trying more then half day but I can’t contact aritel customer care 121 & 198 are useless. I need a proper explanation.

  70. kindly inform the customer care executive contact number in almost all of your correspondence so that customers can contact and get their grievances redressed. Almost all the numbers you have given goes to the same automatic telling response system which is not good for a developing company. Considering your future prospects, i suggest that it is better to give customer care executive contact numbers in all the communications from your end. Try to develop the business by hearing the voice of the customers. The promotion of business is possible only if you hear the complaints, criticisms and suggestions from the customers. Please do not always rely on the machines. Human contact is a must for any developing business. Hope you will adhere and do the needful for your development

  71. As I am not interested, I requested to cancel my mobile no.7899503503. I have settled my all dues as on date at your outlet situated at D.Devraj Urs Road, Mysore. They refused to cancel the connection. I request you to cancel my connection forthwith and I will not be liable for any amount towards your service in respect of above number. and if demanded, I reserve my liberty to move to sue for cost and consequences before appropriate court of law..

    Mr. Prasad. K B

  72. i have recharged my no for full talktime on 20/10/16 at 11.30 am through online service using my debit card.. the amt has got deducted but i have not received the balance of the same.. n trying to connect to the customer care n there is no response ..because we dont have the right number to contact.. worst service provided..

  73. Dear Airtel service users:

    I am airtel service user for the last 10 years but I am not getting signals in my Rohini apartment, sector 14 nor in my office at Bhikaji Cama Place, New Delhi. If I keep door open, I get the signals but it is not possible to keep the door open during night time for attending the phone. Mere showing the towers on internet, does not solve your problems


  74. my phone was stolen from the bus after that i complaint to customer care and to police but now in my address the bill com of that no and the bill is of 900 . the problem is that i discard that no from my9 phone but the letter come that pay the bill oterwise they will take strick action .I am a child of 18 year i was scared

  75. Is the any damn number where i can speak directly to customer service.
    Worst mistake to get Airtel connection….. pls display the number you cheats!

  76. I bought my airtel 4G sim 4 days ago but now it is not activating please activate my sim and resolve my problem immediately

  77. Fuck the airtel network I have also trying to last 3G speed 30.16k/s
    What I do?? After change my setting GSM to WCDMA and switch off my phone and on but network same. Can you’re tell me anyone what’s costumer cere because I gotted 15 time call 121and 198 but FUCK… And yes this sim card buy before five days.

  78. Dear Airtel,

    I am a airtel user My no is 7501484200 i recently port my no form DO CO MO to airtel but the network condition is very poor and i m not satisfied with your service.

    Two three times i call in Customer care for network issue but again and again they told me that they work with my issue but the result is ZERO. when ever I m using the net the network is gone and it is happen repeatedly my work is hamper for loosing network.
    I choose airtel connection for its good reputation but i think i was wrong.
    Is that your OPEN NETWORK service or your best 4G service????????????

    I am very much disappointed with your customer care executives services also they never server a proper service they always said that the problem is solve with in a certain time but they never done there job..

    I am very much disappointed with your service please take essential steps to solve my issue on high priority basis else i have to quite form airtel network after 3 months.

  79. Number One Worst Compan in the World
    No Number is properl Working
    Customer Care is frad
    I have recarged Rs 150 FT
    then next day the Rs150 is taken by airtel Very No one Frad compay in the World
    “”FULL WASTAGE “” COMPANY Dont Rechage this company

  80. it is shame that such a big company is not even maintaining its website properly. I have tried contacting it numerous times.Any doubts please listen to Postpaid Punjab Number. It is just funny. Go to second number for Punjab on landline it advertises the digital TV.Can not understand who will use such an awe fully maintained network. No doubt Reliance is making hay while the sun is badly shining on such companies.One does not understand what sre the top executives are doing?

  81. I’m very upset regarding your customer care facility ,first there is no option of letting a customer connect to any employee to solve their issues , second all the numbers which are provided on your site are totally wrong or I must say FAKE .. I’m in roaming now and I’m not getting any data availability, where the hell I should go for solving my issues.. I’m on holiday here, so I should spend my whole time in searching your true number from the List of fakes or I have to search for your offices.. Let me know…

  82. After calling on 121 & 198 number there is no any service to connect with customer care .Plz provide a valid option to talk with customer care .
    85 rupees (TAMIL NADU CIRCLE) rate cutter is irritating me a lot, when i call someone in local networks, it cost 30 paisa per minute but ALSO SOMETIME WHEN I CALL LOCAL MOBILE NUMBERS, IT COST ME 1 RUPEE PER MINUTE. Is there anyway to speak with customer care. Advertisement ITSELF WONT create a good name for a mobile network operator, they must provide good customer care service too.

  83. Please give me a SMS service center number I can’t send any message on my mobile..and..I to much tierd contact ur 198 customer care..

  84. Hi All,

    I am not able to call to neither in Netherlands nor India by my airtel postpaid sim. I have balance of 50 and i guess it quite enough to do so. Can anyone help on this also i need to know how frequently i need to use sim card to keep it active.


  85. All numbers are same airtel is the worst mobile company in the history…
    I want to talk to customomer executive and I can’t. ..
    Really it is the wrost company I ever seen..
    If this problem continue I will port my number and tell all my city people and my friends family relative that it is a fraud company..
    No one can talk with customer executive

  86. Subject: REMINDER – 52 Customer harrashment from 28/3/2016 to till date more than 7 months, not replying for the 10 points mentioned in the email, WHY ?

    With whose permission internet plan activated on my number on 16 Oct 2016 ?

    when i didnt requested for renew for plan how you can renew it ?
    who permits you for that?

    Rs199 2G internet pack, 1.25GB+Unltd data valid for 28days has been renewed.Post free usage:8p/10KB apply. To activate FREE 50% Night Data Cashback, Call 55555 (toll free)

    Customer harrashment from 28/3/2016 to till date more than 7 months, not replying for the 10 points mentioned in the email, WHY ?

    problem yet not resolved
    (screenshot already enclosed)

    why to give the alternate number when all your required documentary evidances are already given to you including transaction id sms, transaction confirmation sms, bank account statement showing the transaction on specific statement ?

    additional to all evidances what else you want in proof ?

    Is there any matter which you cant write here and as per your staff previous practice, you also want to admit some thing on call but cant admit that on written document ?

    from 28/3/2016 to till date, its 6/11/2016, you keep harrashing me from more than last 7 months, why ?

    how much more you want to harrash the customer ?

    i am already suffering from your staff this type of behaviour, they says something on call & later straight a way deny for that what ever you want to say, plz send the reply via revert email as per the law, when ever the person file an appeal, with in 2 days you are supposed to give the appeal number to to that customer, but here in my case its more than 120 days, and appeal number not given and complaint not

    resolved, why ?

    kindly reply for all the points in detail that i asked in my previous email send to you on 7/7/16 by 1:32 pm for your convenience, i am pasting all the points here again, kindly reply – we keep sending you the reminder emails and the count of those was Reminder-27 in the last email.

    now i want to ask you some points for the harrashment done by your people –

    1. why the complaint number not given to me when i file the complaint in appeal, where as as per the rules, the appeal complaint number must be given in 2 days of filing the complaint ?

    2. when i am appealing to the appeal authority, when the problem is not resolved by the nodal officer and customer care, why it was treated as normal complaint ?

    3. when the complaint was filed on 28/3/16, when all the evidences were given why the action was taken on 17/4/16 only ?

    4. when i keep requesting you to return back the amount or activate my plan for 1.5 GB 2G data with the previous balance of 926 MB Remaining in account, why it was not given to me yet, whereas the recharge was done with in date ?

    5. why you are keeping harrashing the customer ?

    6. when my mobile is registered under DND, and it was in locker, there was no request from my side, why the service was activated, why even after informing the charges of Rs. 35/- not returned to my account , on the same date ?

    7. if the customer is not satisfying with your response, why are you not actually resolving the problem and keep cancelling the complaints ?

    8. why from March 2016, as per your harrashment i keep asking for the MNP and the balance transfer, why you did not inform me the way for the same ?

    9. I am a research scholar, my Ph.D. work is delayed and i have to pay the additional fees, take the extension in my work due to your harrashment and misbehaviour, are you going to pay the fees for the same ?

    10. who has given you the permission to play with the customers, students careers ?

    kindly reply for the points in detailed manner. its copy i am submitting to all your higher authorities also. so that the same can be managed by them in a proper way.


    Gaurav Patni
    kindly reply via email

    kindly reply, the problem is yet not resolved from last 7 months, kindly resolve the matter, you are not having any right to play with the career of any person

  87. Hello everybody, I’m writing this message to not only get my money back from airtel but also create awareness about how even you can lose your hard earned money.
    I have always been using postpaid Sims of different companies but for the first time I thought of trying an airtel prepaid Sim to save some money.
    The main issue is that today (November 7) morning I made a recharge of Rs 501. How’s that a mistake? Because Rs 501 is for some Singapore airtel smart plan for those who are planning to visit Singapore. I don’t know how many people are aware of this but how the hell am I supposed to know? Even after discussing this issue with 2-3 airtel executives they are saying that the only solution is to visit Singapore and use that plan.. Sounds absurd, right? But absolutely true. No warning or message highlighting that rs501 is for international roaming will pop up.
    So people that’s how you lose your money instantly through airtel. Please share this message.
    My number – 9560311259
    Transaction ID – 161107554696
    My email ID – [email protected]

  88. Hello, sir 9566858901 this is my airtel mobile number.
    my number doesn’t connected in 3G/4G network . I am already complainted your customer service. but 1or 2days again this problem occurs. so kindly solve my problem immediately… doesn’t solve my problem.. then I will get some other network use..

  89. Worst customer support by Airtel . They are cheating the customers. I have recharged my Airtel prepaid but amount not getting. The worst service by Airtel. It will not stand in future.

  90. what a waste network…trying to connect to customer care for one hour….no one is ready to help…always connecting to local language and no one is ready listen….biggest mistake of my life

  91. After calling on 121 & 198 number there is no any service to connect with customer care .Plz provide a valid option to talk with customer care .


  92. complaint- 1. yesterday at 06.12pm, I did recharge of rupees 22 =55 mb 3g. But this balance is not added to my phone number 9007967982. i had received confirmation massege trans ID : 318287323.

    2. today at 02.33 pm, i did recharge of rupees 29=75 mb 3g. But this balance also not added to my phone number. transID: 1499699585.

    today my net balance will finish , and have due balence that will be also loss.
    please solve my problem. i am waiting. thanking you.

  93. To Airtel,
    This is really bad. I was facing slowness with my Airtel network.
    As you mentioned open network everywhere but this one week at many (main) places (in Chennai) there were no signal.
    Simply mentioned about 4G network. Only 1week after upgrading to smartphone with 4G SIM, it was shown with 4G signal for both (Network & Internet) but then it was gone.
    Still unclear to what I need to upgrade to get such.
    I don’t know this is called support/service to long time (users) customers.
    Am unable to attach screenshot. I don’t know whether you will consider this as serious matter.

  94. The worst network I have ever seen. Since past 4 month iam trying to talk with Coustomer care but when I call to 121 I ask to press no, I cant able to talk with Coustomer care official.

  95. Manjula from Hyderabad. Am calling 121, for customer care, press 1 or press 6. Just fooling and eating people’s money.I recharged my my money did not credited.Airtel is highclass beggars.cheaters.not at all connecting to cce

  96. I have done Recharge for my prepaid number 9500848943 for Rupees 158 through online payment…Transaction ID is 1611151774 on 15 Nov 2016…but in my account still they have not credited..we tried to contact the customer care…utter waste…poor customer care and irresponsible attitude.

  97. Worst customer care. No one to talk, we spend lot to talk with a machine. Rubbish. Recharged a 3gb data plan, got a confirmation message but still it deducts from main balance. Why do you really do this nonsense things. Look into it and refund the amount deducted from main balance.

  98. i have given my number for portability in airtel since last 1 months there is no response from airtel?? you must tell wheather you want to take new customer in your circle??

  99. Wrost network in india and customer support is very very poor….never connect call to customer support executive….always press this number (1,2,3) when press 1 is mobility this is only balance details,,2 press pixedline and broadband link no use,,3 press DTH ….press that number no proper customer care number…. where is customer care number,,Please tell me

    Worst Network,,,,___,Worst Network,,,,____,Worst Network,,,,_____Worst Network,,,,_____Worst Network,,,,____Worst Network,

  100. Its waste of time to call 121 or 198.
    You have to keep on pressing numbers, finally will not get want you want to know.
    For everything automatic caller will tell, “We will msg u the details”…. Then why you have customer care…

  101. 121 (call charge of 50 paise per 3 minutes is applied)
    This statement is correct Airtel uses customer care all a billing center, customer will never be able to connect care agent over phone, Keep try with multiple toll lines. Real cheating. i have chnaged postpaid SIM to prepaid to get some information last 2 weeks tried customer no luck. Decided stop use the SIM.

  102. Worst network ever. Never connects to customer care and asks to press this number and that number. Useless network. Jio is best with free calls which connects faster than airtel. 4G is 0G in village but in advertisement they just showoff. Jio connects at 100 to 400kbps in villages. Shame to airtel which shows best network in India but the best is Jio.

  103. Dear sir

    Can i wants to change my airtel postpaid to prepaid connection, kindly help me how to change.


    vijay murthy

  104. Dear sir

    Can i change my airtel postpaid to prepaid connection, kindly help me how to change.


    vijay murthy

  105. I have done a recharge Rs. 599 for a kerala number after seeing the offer in airtel website and online. (1 GB 3G/4G & Unlimited Local airtel calls, 28 days)
    Recharge done through online unfortunately offer was not credited. I received 10gb 2g data, its very strange. Online recharge every time airtel offers are very bad. kindly solve this issue, send me e mail i will provide the mobile number accordingly.
    We tried to call customer service which we cannot reach the agent.

    Pls help me out.

  106. I have taken connection for airtel broadband service,since yesterday it is not working,saying that ADSL connection problem,i have called customer care many times,still no response from them,kindly look into this issue.

  107. i had purchased a airtel wifi hotspot 30th of nov 2016[SSID:Airtel-MWV40-F9E0] from sun shine global services from mr sunil 7996096181 he said he is from airtel and one mr imran 8197594001 ,spoke to me he told he was a teamleader at airtel. none of theese guys are receiving my calls since 5 days nor sent me the invoice i had asked when i purchased it.
    This is considered as airtel property. the dealership/franchise id misusing and put down customer service factor.
    kindly arrange a call back and i need a receipt/invoice for this product purchased.

  108. calling to 121, 9848098480 and 198 the service is not connecting to Customer care. complaint is that i had recharged with Rs 199/- on 03.12.2016 and i had received a message 27000 Local mobile sec valid for 28 days has been credited on recharge with Rs. 199. today i.e., 06.12.2016 the balance of seconds showing 2500 seconds. I had not used the Local seconds. Please rectify and re credit the seconds or guide where to contact and also rectify the customer care to connect to customer care center
    My Number 7893526023

  109. Why you have given such numbers by using which its next to impossible talk with your executive. Are making people foolish?? If its not possible to maintain care executive why you people running such fraud business.
    Even your mail ids are wrong, I have received reply by writing you
    “Delivery has failed to these recipients or groups:

    [email protected]
    A problem occurred while delivering this message to this email address. Try sending this message again. If the problem continues, please contact your helpdesk.

    I am using airtail number 9730751192 from last 8 years but presently completely unsatisfied with service provided by you people.

    Hope you understand and revert back to me.

  110. Fcuking customer care numbers 121&198 unable to get connect with customer care executive. Why? You provided these numbers remove these bullshit numbers and provide valid numbers so that can get connect directly.

  111. I was a post paid customer of Airtel and my number is 9868232828.
    I have ported out to BSNL however, i am yet to get the last bill for clearing the dues.
    Daily i am getting a reminder from BSNL to pay the due to airtel.
    From where can i get the last required payment bill details.


  112. Hi sir mera prepaid number 9717823683 hai airtel ka sir mai kisi bhi number par call karta hun ya recive karta hun call recive karne par mujhe awaz sunai deti hai but dusari taraf meri awaz nahe sunai de rahe hai maine mobile phone bhi cchange karke dekh liya magar problem sahi nahe ho rahe hai sir yeh problem aaj evening se mere number par start hue hai sir help me please please please please please please check my number help me please please please please please please please please please please please please please please please

  113. An auto message was received saying – congratulations, Extra benefit of 450 MB is Credited in your account. But when checked with CC, there is no option like that.

    So is the AirTel making people fool or the AirTel Application has bug 🙁
    Same kind of issues were reported by multiple friends


  114. I had already made a complaint regarding poor signal strength in my locality i.e Majlis Park.Your representative had also visited my residence sometime back in the month of July 2016.He observed that signal strength was almost ZERO inside the premises. I am sorry to mention that till date no action has been taken at your end for improvement of signal strength. Every time I have to come out on the road for making a call.
    You are requested to look into the matter for improvement of signal strength.



  115. Worst company ever seen
    Can’t even port a number from 1 city to another
    Airtel just know how to charge money
    It’s been more than 3 months since 2 of my postpaid numbers were sent for porting from ncr to dehradun and those numbers are being deactivated by airtel and they are saying that these numbers are ported somewhere else more than 8 years of regular recharges and then converting to postpaid and still airtel is acting like government offices
    Still if you can do something just give me information about these numbers

  116. I hv rechrged wd a scheme bt not activated,i got msg also useless network of airtel nd cheater also,nd tring to contect bt not connetung wd care person

  117. I have taken 4 GB package and my data is not working. Airtel service is really bad in Ernakulam and Palakkad. Sad to see this and surprisingly Rel Gio is good ever where.

    Added to it, I can’t reach out to customer care to solve this issue. I have the same issue.

  118. I have recharged my Airtel no on 23.12.16 for Rs.100/- but I do not make a single call, my balance as on 24.12.16 is Rs.0/-, I do not know the reason, how to find the reason any body help me?

  119. I have ported my postpaid number from vodafone to airtel, i have gone through all the formalities, my number is deactivated since saturday morning, still i airtel network is not activated to my number.
    Kindly solv the issue

  120. December 26, 2016 at 6:37 am
    Your comment is awaiting moderation.

    I have ported my postpaid number from vodafone to airtel, i have gone through all the formalities, my number is deactivated since saturday morning, still i airtel network is not activated to my number.
    Kindly solv the issue

  121. Yesterday I had the balance of 91 and today it has reduced to 51 rupees. What happen to my 40 rupees. This is not the first time. I am trying to contact the customer care. When I dial 123 or 198 no option to talk to the customer care. I need my bill statement for the amount deducted.

  122. one of the fucking service in the world and these are looters deducting money for any thing.. asshole
    call any customer care no, no reply … fucking why started this service …

  123. Hi,

    I have been using my Airtel prepaid SIM for both numbers 7032623816 and 7032609108 for almost 6 months in India and overseas and the last recharged was make on 12 December 2016. Suddenly it shown No Service after turn on the phone. Please check and reactivate as soon as possible.

    Thank you.

  124. Sabse bekar hai airtel network kabhi bhi airtel customer care phone nhi uthata sirf mobility aur dth bolta hai

  125. I have some problem on my 3g survice at my residence area at West Jorhat ,Dahotia,Assam i hope you will solved the problem soon…

  126. Bullshit every time this airtel sim is deducting my balance,activating services automatically… Give me actual customer care number,every time repeating same shit press 1till7 I’m fed up

  127. I recharged three times on 17 Dec, 2016 amount 349/- then on 16th Dec, 2016 amount 149/- then again 150/- and 147/- on 13th Jan, 2017 yet I haven’t got neither notification nor my mobile recharged. what is this going, people are bluffed by own Indians. How can India will grow if own people bluff and cheat to their own fellow brethren which is disgusting. I thought of twitting and forwarding messages to all Indian and tell the truth what is happening.

  128. Hi,

    I wanted to book airtel broadband in last month , one person came to my place called saravanan ( fraud ) his contact no is 9566044557 , he has collected the cheque of Rs.3800/- on one month before without giving the connection, told me the words of they will send an engineer first checking feasibility in my place after that confirmation only they will debit by amount, but it was not happen , first they debit my amount before one month after says their is no feasibility in my place.

    Then why the hell they cheating customers.

    Please dont ever go with airtel, they are such a cheaters.

  129. resp sir/ madam .
    i am our last 10 years customer but i have not benefit our company
    l have not getting less talk time charges data pack, full talk time
    so im not satisfy for our plans
    so i was leave our airtel and going to other

    so plese reply your good within two days
    thank you

  130. question: we lost our sim card while traveling in the usa. is there any way to get a replacement sim card mailed to us either to an address in india or usa? thanks

  131. Hi,
    I am trying to contact the customer care from past one month and I am unable to reach, I am not getting the option to speak to the customer care.. This is very sad. So request you to contact me immediately.(9845513622)

  132. custamer care survices very i am changed this no i interested tata docomo services very bad airtel services very very bed

  133. airtel survice chala chendalanga undi nenu airtel nundi docomo change chesukuntunnna service corect ga lenappudu pikanikke pettukunnara please call me

  134. Hi

    I would like to speak to customer care. Im currently in USA. Please provide the numbers to speak to customer care. I have issues connecting to network on my mobile.


  135. Poor customer service. Cannot talk to a representative. Always asks to type number, but never connects to representative to lodge a complaint. Please provide proper number to lodge a complaint. i have tried to contact their representative today from morning 10am to 2pm but the same in all no………………………………..not only poor vvvvvvvvvvvv……poor service

    8136033361 my cell no..sanjay dey

  136. West net work because of not connect to customare my suggestion is simpely connect to customercare any probulams and suggetions

  137. What kind of customer service are you giving?The three digit number never ends up with any customer care executives in-spite of pressing this number and that number,If you dont give good customer service your days are limited AIRTEL. Totally fed up ,why cant airtel give number which directly connects to customer care executive?

  138. Dear Airtel please give us aproper Custemer care number, we have facing lot network issues from last week. We have wrote lot of mails but no one is responding. What kind of service this? please explain. We have six buildings in Cessna business teck park Kadubeesanahalli ( Bangalore) in all building facing the same issue. Someone take a ownership and close the issue immediately, if this network issues continuies will large a complaint in consumer court.

  139. airtel prepaid sevice is so bad and cant resolved the complain regarding calling to customer care. please call airtel company in my cell 9729569020

  140. respected sir i had recharged with a recharge of rs349 which showed benifits of unlimited calling an 1gb data per day but i am not receiving 1 gb data per day the plan was displayed on your own website kindly do the need full. I also had written two complaints on your help and support web site resquest no are as follows PR040600062 and PR040900092

  141. I really don’t understand wat d hell is wrong with Sorted network ….I hv recharged my dongal number but d network just not turning in to Lte or 4g ….it’s just settled in G network ….n am trying to call help line n tat is another rubbish . Non of numbers are reaching to executive,n am sick n tiered of my network issues in sorrel dongal from month…..n am dam angry with ds nonsense

  142. i tried to calling airtel from last 3 hrs. but no one pickup call .. only airtel offer etc.. comment .. very bad service.

  143. I have lost my mobile on 16.04.2017 and blocked the sim on 17.04.2017 . It was told by the customer care respondent 11.46 AM on 17.04.2017 the duplicate sim cost is Rs 25/- but the Lakshana , Airtel retailer collects Rs 100/- without receipt and the Duplicate sim received at 10.30 AM on 18.04.2017 till it was activated. Is it fiducial ?

  144. Hello Airtel
    I am a Flexi retailer from cherthala(Sree Mahadeva Store).Since Two months Any Distributor Sales man not visited my outlets and not picking my call


  145. Please Consider your prevailing prepaid Airtel tariff plan for 3G Hanset users also : Tariff is Rs.399/- for Unlimited local +STD and 70GB data validity for 70 days/ 10W .
    Though I am using 3G set, and after-recharge message confused, and on quarry I understand that your 4G message wrongly comes to me along with voice call information also regarding above tariff plan.As the result of which wrong message comes me confused as there was lack of information about the 4G/3G users.
    secondly, not rejecting the recharge amount by default is accepted – recharge successful though it is specific tariff plan for 4G users.

    So, Please maintain the same tariff plan and benefit for both users as well as above all they are your customers………

  146. it is bakwas Airtel where they say that 10p/min call charge but applying 1.85p/ min CHEATING…………..
    also they say free msg offer but 1.5rs per msg CHEATING………….. COMPANY
    & data pack rate also heavy with less validity CHEATING………………Again

  147. I am sunil waydande my no.9860154388
    i have converted my card prepaid from postpaid on 21 april ma prepaid card is actvated but my card is not getting recharge i have recharge with rs 40 on23 april but i did not get balance therfor i unable to call pl give solution

  148. moderation.May 6, 2017airtel company serviceis very bad…does not internet work properly….very bad service….

  149. I have a postpaid no vide no. 7086315129. And last December’16 i have stoped my 3g data pack facility. but till March’17 it has charged on my bill for Rs.850/- + Tax. After tele discussion with Airtel customer for the bill of Feb’17 it has been removed. But again bill for the month of March’17 it has been charged.
    So I am requesting you to kindly complete the permanent solution for this issue. So I can pay my actual outstanding payment.

  150. I rechaged my mobile with ₹34 for 450 local and STD SMS by My Airtel app using debit card…Guess what is recharge, my recharged with 100 SMS and 75min local call bal. WTF…!!!Who asked for 75min local call??? So where is the remaining 350 SMS bal???
    And the worst part, they never give the correct customer care no. It just say dail 1 ..2… 1 …2 ..1 ….2 ..

  151. What is customer care no. The Airtel service is very poor. I cannot talk to a any1. If I call in 121 they are telling press this number. Press that no. Then when should I talk to the agent.

  152. Saying hello to all brothers and sisters of our great nation, reading all above troubles of yours and experiences what I have gone through.. Request all to boycott this organization who treat us like no one is there to harm them. Pls give a thought.

  153. HELLO,





  154. Although much assurance is advertised on smothering customer care and service what you do in practice is quite opposite. Once a customer’s A/c. is debited he/she falls under your prey since you do not bother to send A/C. statement in spite of repeated reminders which is of course was unlike in the sometimes past when we received updated A/c. statenet within a few days of investment. )n 20.05.2017 an amount 0f Rs. 0ne lac was debited vide NO. setu/stp17j553809/NFO/AO5225b from A/c. No. 396010100086976 i HAVE NOT HAD ANY a/C. statement for my nominee. I am 69 and natuarally due to ageing process my anxiety is much higher than others. If service can’t be rendered why to insist a customer for such investment ? How long I have to look froward for such legitimate service I don’t know.

  155. sir m babalu yogi
    mene 348 ka reacharge karwa rakha h
    or yeha 3G 4G network bi h lekin thik se 2G b nhi chalta h


  157. Airtel customer care totally bakwas. No proper response nor can speak to the operator. Worst provider, its better to shift to another service provider

  158. very bad experience from my side very poor sound quality even in full signal, call connect problem, no 3g and 4g network at my home really worst airtel network

  159. Our local home toun ( sattur) . I went our Airtel showroom. Link with Aadhaar card , Our service people Charge. 10 rupee. Each Aadhaar card link. No other network ask Aadhaar card details . We are ready to follow our rules . 10 rupee ???????

  160. Dear Sir/Madam,

    as per the new policy of government,we have to link our mobile number with adhaar card,
    my mother named Rashmi Srivastava (Mb 9651597514)went to link her Airtel mobile number with her adhaar card to the Airtel Service centre infront of Ganga Jamuna Hotel near Railway STation,Hardoi,UP on 19th July 2017.

    the customer service center manager asked for rs 100 for linking Adhaar Card with her mobile number.i was there with her at that time.He said that after 72 hours of verification,Rs 100 will come in Airtel money Bank…

    we asked that we donot want to open airtel money bank account.but he said ,it is compulsory for everyone…He said the sum of Rs 100 will reach the airtel money bank account in 72 hours..

    so account was opened with 100 Rs..

    today when the money was not in account,
    first we tried reaching customer care on phone at numbers 121 or 198,
    but there was no option to talk to customer care executive,
    then, my sister with my mother went to ask in that store about the reason…
    the manager instead of helping was just saying call customer care,
    she didnot knew about airtel money bank account or any other thing,
    everyone doesnot understand all this,
    why they need to open account at first place when we refused for it,

    when she pressurized to help her,
    he start behaving very inapropiately with my sister asking to open account in airtel money bank first…
    but you can check airtel money bank account was already opened at the time of linking adhaar card,
    he hasnot done the transaction yet of rs 100 or did fraud to earn rs 100…
    he behaved very badly with my mother and sisters,
    this made them very sad and caused mental trauma and tension to them..

    even we donot care about 100rs much,
    but this behaviour to ladies was unacceptable,

    when i came to know about that problem,
    i went to that store,

    when i asked him about the reason of non getting 100rs in airtel money bank,
    he checked the number and said
    your sister behaved very inapropriately
    and started using hard language with me too…

    i then took my mobile out and started recording the video with it to have some proof of his behaviour,
    upon seeing the mobile video he became very innocent and then also
    he was not ready to help…he asked me to come again…
    we already went there two times because of his fault,
    our house is nearly 3 km from that store,
    we are not going again there for 100rs,
    but this is necessary to complaint about his behaviour

    he fraudly took money by not providing full information and
    then he was not ready to help(although in the end he said he will see the transaction details to know why the money was not delivered to the airtel money bank account,but reaaly how much time does it take to see transaction details)

    rest conservation is in video,i have i can send it to you
    please take action against such fraudster…
    he caused a lot of trauma to my sister because of his inappropriate behaviour…

    we donot want any compensation money for inconvenience caused,
    we just want to report such employees of airtel,
    we donot even want rs 100…

    please check the cctv camera at the shop to know about full accident…
    because camera doesnot tell lies…
    also check if the cctv camera footage was not edited or deleted because he may do that to prove his innocence…

    thank you
    shubham srivastava
    mb 7897762502…
    Hardoi UP East
    the mb no about which i complained belong to my mother named Rashmi Srivastava(mb 09651597514) of Airtel

  161. I called on all numbers, none is useful, cant talk with representative, called on 198 as said in previous comments, then pressed 1 then 5 then 9 it is saying oh ho..! you have pressed wrong no. kindly help i have 4g data balance but unable to connet or use it.

  162. customer support is very poor….never connect call to customer support executive….always press this number….press that number.
    I have complaint improvement of airtel signal , but they are not doing anything nor reply a satisfactory answer.
    Totaly bakwas

  163. Denomination(Range) TalkTime Range Value (Rs) Processing Fee (Rs) Service tax (Rs) Validity (days) Category 97 All Local and STD Airtel to Airtel Mobile calls at 15p/min 82.2 14.8 56 Days Special Recharge – STV : Combo

    On website it shows 56 days but I got SMS telling 14 days.
    On web site it shows 15p/min but I got SMS telling 550 MB for 14 days
    Why can’t the website be updated instead of misleading customers
    Even the email-id given on internet [email protected] is bouncing.

  164. Reach to customer care is very very difficult. I feel compare than other network Airtel is very very very Worst..
    Customer care people is good, but resolving the problem period is too high..
    I don’t know why still am using the Airtel after intro of Jio. I planned to put my Airtel no at Dust pin on Next month.

  165. Wrost network…..and customer support is very poor….never connect call to customer support executive….always press this number….press that number

  166. Pathetic Service … I am airtel customer from past 12 years and they become worst now .. no customer care only IVR response no call transfer to agent which you could talk and ….. i never thought that this people will become this much pathetic …..

  167. Worst customer support… Airtel employees are a cheat… keep calling the customers even when ur busy until 11 pm… until the customer makes the payment… After which they Wil never respond to customer’s call nor provide the connections…. they won’t refund the money too… Worst customer service ever seen…never ever trust airtel again…

  168. Airtel -Cancel my airtel postpaid connection.
    urgent request for you I have been using airtel postpaid connection till oct 2015,as our planned to move to abroad with family.i have paid of my all due bill payment. i request to you please cancel my airtel postpaid connection. please solve this matter as soon as.

    pls accept it and do it soon
    my post paid no is 9779800417
    Thanking You
    Harpreet kaur

  169. Airtel you guys are theaf chor sab k sab sala network b bekar hai tera aur customer ko bas chuna lagate raho sala chor

  170. Worst customer care. All automated help is all useless and doesn’t help. Don’t name these numbers as customer care number. Non-sense.

  171. Hey there very cool blog! Man iptv server de. Fantastic. Amazing. I’ll search for your website plus make provides nourishment to in addition? I am satisfied to seek out so many strategies in this article within the publish, we need come up with extra strategies within this reverence, thank you for discussing.

  172. Dear sir,

    I am subscriber to 499 rupees plan , which provides for unlimited voice calls and 3000 sms per month.
    Still I have been sent a bill for more than 1300 for the month. It appears either u have hidden charges or u have designed ur tariff plan in such a manner that customers get charged much more than 499 by having fine print of charges to mislead customers. I am shifting to Jio as their similar facility tariff plan is not complicated and u don’t land up with inflated bills. Please take steps to port my number accordingly so that I don’t have to sort out my inflated bills every month with you.
    Indu Kaul 9419145145.

  173. every month i pay my bill on time but this month my due bill is 2372 how it is possible my plan is for 499 but you keep sending me message that my due bill is 2372
    you people have worst services even the the jio is better than you and one more thing your worst customer support i have tried to reach your customer support from last 15 days but i m keep disappointing with your services
    you shit peoples
    and i will raise a complaint in consumer court against you

  174. Worst service unable to talk to customer care executive always asks to select options.Useless numbers. These are not Customercare numbers time waste numbers.
    Worest numbers

  175. Not a single retailer is ready to initiate Process of mobile and adhar linking at kankarbagh, Patna area since last 3 months. Anyhow,Process of my mobile no 9006630332 linking to Adhar no has been done on 18.9.2017. Finger print verification at retailer end has been done. But no confirmation had been received from service provider end. As per your claim, I supposed to receive linking confirmation within 48 hours. Please do needful

  176. i recharge my prepaid plan through net banking on Friday .but yet i did not get or recharge my mobile.recharge bill was rupees 197 .what can i do now tell me about that ? what is the solution of it?

  177. Worst customer support..! always press this number….press that number means .. Airtel employees what they do in office..?

  178. Has anyone ever been able to talk to a proper customer representative. Find Airtel to be a biggest fraud. They send people to your residence they take from your pan cards, adhar cards etc. all the photocopies. Have them sign all papers. Nothing wrong with it. Will also charge you monthly. Take money don’t provide the product or service. This is Airtel. Customer care numbers will never work. My recommendation stick to Vodafone. Never, never, never use Airtel. Only problems. All the numbers provided on the airtel website don’t work – example: Maharashtra 9890012345. In other companies the COO / CTO would have long been fired.

  179. poor customer care connection.after calling all numbers its repeating same matter about airtel only there is no interaction with a customer care very bad connection of airtel don’t buy airtel sim and broadband

  180. worst customer care numbers, Poor customer service. Cannot talk to a representative. Always asks to type number, but never connects to representative to lodge a complaint. Please provide proper number to lodge a complaint.

  181. Hi there, I read through a few of your articles here.
    I did have a question though that I hope you could answer.

    I was wondering, When police officers are off
    duty, do they, in general, like to carry their own personal
    firearms? I’m training to become a cop right now and I also concealed carry.
    I would really appreciate any help you could give

  182. I am using airtel number 08023739099 and I find it so difficult to speak with the customer care or able to send text messages to airtel.

  183. If I say tunder will fire you people now it will seems as if am wicked..
    How can u guys be deducting money from me without me activating for anything?
    You guys did it before I ignored it and now again or u think 50naira is small??? You guys should fix that nonsense and don’t try it again. And please don’t subscribe me for any nonsense without my confirmation. Am very angry at you guys mtchewww

  184. Hi admin, i’ve been reading your website for some time and I really like coming back here.
    I can see that you probably don’t make money on your website.
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  185. I made payment for one year for a new broadband and L Line connection on 13 th sept 2018. It was promised by the company rep. that modem and L Line instrument will be installed next day and made fully operational by 15th. INSPITE OF REPEATED PROMISES BY THE MANAGER THE L LINE INSTRUMENT HAS NOT BEEN INSTALLED TILL TODAY ie 23 .09.2018. Can there be a worse customer dealing than this.? I feel sorry for having chosen Airtel. The advertisements on TV by the company are only for marketing and they don’t seem to care for customers.

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