IRCTC Customer Care Number: Railway Toll Free Helpline Numbers & Email Support

IRCTC Customer Care Numbers & Toll Free Numbers

Be it a state owned or private, a service provider has a dedicated customer care. Find here a list of all the IRCTC customer care numbers. Call for any kind of railway enquiry and other grievances. You can also use these toll free numbers for any complain during traveling.

Railways is the most popular way of traveling in India. With digitization of ticket booking, the convenience of booking train tickets have become simple. The Indian Railway Catering and Tourism Corporation is a part of Indian Railways. It has contributed a lot for revolutionizing train travel and rail ticketing. You can easily avoid standing in queues for reservations. Call to know the schedule of trains and status of your PNR. IRCTC is now offering a host of facilities through IRCTC customer care toll free numbers.

IRCTC Customer Care has brought customer care numbers of a huge number of companies. All these are significant services used by us frequently or daily. Do visit our site and contact any of your service provider. Our posts also provide regional numbers of major telecom companies to contact the local branch. Get the toll free numbers of the bank with which you have an account. Check SBI customer care or HDFC customer care numbers. This article will help you to get any information regarding your rail travel. You can call IRCTC customer care to check your PNR status or to know schedule and availability of trains. Due to services of IRCTC, online booking of tickets and season tickets is now possible.

IRCTC Customer Care No for Railway Enquiry

Find below the list of IRCTC customer care contact numbers:

  • 011-2334 0000
  • 011 2334 5500
  • 011 2334 4787
  • 0120-4383892-99

Do not miss to check the IRCTC toll free numbers shared further in this post.

Regional IRCTC Contact Number

Follow the regional IRCTC phone numbers nos. below:

City Customer  Care Number
Delhi/NCT 3934 0000
Chandigarh 2530 0000
Ahmedabad 2530 0000
Chennai 2530 000
Hyderabad 2530 0000
Bangalore 2530 000

IRCTC Tourism Customer Care Helpline Numbers

Call the below IRCTC customer care number to get information on tourism. Get information on the best locations to travel by train. You may also use these number to lodge complain and grievances.

Customer Care Number
Delhi 011- 23701100
Kolkata 033- 22439045
Mumbai 022- 22644378
Chennai 044- 64594959

IRCTC Customer Care

IRCTC Toll Free Numbers

Call without incurring call charges to below IRCTC toll free numbers. Know your PNR status or check the availability of train between stations. You may also call to check the timings of a particular train.

  • Toll free number – 1800 111 139
  • E-catering toll free number: 1800 1034 139
  • Complaint for Food – 1800 111 321

If you are shopping online, do check contact numbers of the giant e-commerce sites of India.

Also check other helpline number:

LG Customer care

Indian Railway Enquiry Numbers

Travelers look for IRCTC customer numbers for various reasons. You can check your reservation details, train information, timings etc. If you have booked your tickets manually, use the below numbers to get information like status of your reservation.

  • IRCTC Helpline Number – 138
  • Railway Inquiry – 139 (24 hrs. service)
  • Call these IRCTC customer care numbers for any issue related to security – 1322 and 182
  • Send an SMS to 139 and get information on your mobile. You will get information on different facilities like train alerts and train fares. You can also check availability of seats.

Send SMS to 139 for seeking different information:

  1. <TIME> for train time enquiry
  2. <PNR> for PNR status
  3. <AD> to get train arrival and departure timing information
  4. <TRAIN> to know the train seat accommodation
  5. <FARE> to get information on railway fare

To know your PNR status, you can call 139 which is an IRCTC customer care number.

Indian railways is the largest employer and among the largest train networks of the world. We all need to use railways for traveling purpose. Long distance travel often requires reservations. Above IRCTC customer care toll free number will help you to make your rail travel a joyride. Check useful contact numbers like make my trip toll free number and other shared on our blog. A glance at the customer care numbers shared here will save a lots of time and hassles for you. Check contact details of all the leading courier companies too.

23 thoughts on “IRCTC Customer Care Number: Railway Toll Free Helpline Numbers & Email Support

  1. User id: pkmrym
    On 30 august 2016 , i paid irctc with amount
    Rs.303, Rs. 328 , Rs. 328. transaction- 1003650152 and 1003649652. I did it through irctc mobile app through debit card. From debit card (visa/master) powered by HDFC bank And the other transaction By (visa/master) powered by axis bank. No special option for Central Bank.
    Kindly refund my 303+328= Rs.631.
    I called IRCTC, they was unable to help. Its more than 1 month. Bank said the amount is debited. I mailed so many times. Ticket no. #3982182. is one of them.

  2. Rs.883.93 Punjab National Bank transaction No.00028127/633364 dated 2 Nov.2016. I did it through irctc mobile app through debit card. From debit card (master)powered by Punjab National Bank.
    Kindly refund my Rs.883.93.

  3. User id: KDev1351
    On 2 Nov.2016 , i paid irctc with amount Rs.883.93, Punjab National bank transaction No. 00028127/633364. I did it through irctc mobile app through debit card. From debit card (master) powered by Punjab National Bank. I did not get the ticket. the ticket was not generated due to link failure probably?.
    Kindly refund my Rs.883.93.
    I called IRCTC, they was unable to help. Bank said the amount is debited.

  4. Today ( 11.11.2016) I got my tatkal ticket cancelled from Gomtinagar, Lucknow reservation centre. the clerk gave my refund with two Rs. 500 old notes. Is it o.k. ?

  5. HI I had booked a train from BDTS BHUJ EXpress
    PNR 8407270847.
    Date of travel 12th November 2016
    I had booked 3 Tickets but 1 ticket was still in Waiting..
    I have still not received the refund for the same.

    Can Railway pls help & explain

  6. My name is komalbhai, we registered login and try to e tiket booking but our login id or pasward de activated but no information available on your site for activate the id.
    i approch through enquiry your side reply new id login and e ticket booked.
    i am painful request you to reply to me in proper way.
    cashless campian is very bed.

  7. i am travling from satna to delhi ( 4 persons via pnr 8653211103 train no. 12189 ) that will reach delhi 21.30 . Its late more than 9 hours and due to fog so i cannot catch connective train from delhi to phalodi via PNR Number 2225055174. When i file tdr there are no option for submit late of connective train so i file train late i got Reference No for this is :100000130790482
    Next day we were journey via PNR NO. 2653618467 for phalodi.
    Due to train late i have to stay in delhi and face some problems and spend money for hotel and food after that i received reply rejection and desion has been taken by the concerned Zonal Railways as per extant Refund rules of Indian Railways and not by IRCTC. Is it right ? why we go for online ? we feel us helpless, we feel cheated by railway and IRCTC. Train was late is not my mistake so plz. refund fair for pnr no. 2225055174

  8. Dear ,
    i cancel my two ticket. i received massage that amount refunded by still payment not come in my account.
    Refund ID 100000133391252- 4935 rupees
    Refund ID 100000133391253- 645 rupees

    i m facing big problem

  9. Please refund my 595 rupees.
    i booked ticket for thane from allahabad ,ticket dated 22 april 2017.i did not get the ticket,though if got cut from my bank account.
    tran id =100000691828675
    my login GAME_BEGIN

  10. This train canceled please refund money my account 13DCE2016 Cyclone
    time i am booked chennai to madurai train canceled so i am not travel please
    refund my amount PNR NO 4538962939 Pandian express/12637
    this train canceled or running informed Ticket no.[#4619800]

  11. Sir,
    On 05 Jan 17 , i paid irctc with amount
    Rs.290, transaction- 100000702445820, bza to vskp ( JANMABHOOMI EXPRESS) I did it through irctc mobile app through debit card. From debit card (visa/master) powered by SBI bank . but i could not recevied ticket, sms also.
    Kindly refund my 290/-

  12. User id: KALEEMDOU
    On 12 January 2017 , i paid irctc with amount
    Rs.1421.50/-. transaction- 0083087414. I did it through irctc mobile app through debit card. From debit card (visa/master) powered by PNB bank.
    Kindly refund my 1421.50/-.
    I called IRCTC, they was unable to help. Its more than 1week. Bank said the amount is debited. I mailed so many times.

  13. I have canceled a ticket but still dnt redund my amount its cancelation PNR was 6460440663 and I booked my ticket from credit card, but till now its not refund . And customer care no. Ate not rececing the call.
    Kindly refund my money.

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