Freecharge Customer Care: Toll Free Freecharge Number & Email Address

Freecharge Customer Care Number

If you are using online portals for recharge of your mobiles, you are surely familiar with this e-commerce. Just dial the freecharge customer care numbers to get solutions to your queries. Any issue related to recharges, refunds, freecharge coupons, and vouchers will be solved by the customer care executives. If you have just gone through the online transaction but facing any error, you can use this numbers. Likewise other service providers and e-commerce, freecharge toll-free numbers are available for customers. The toll-free numbers will help you to call the customer care support multiple times. You will also find the helpline number of this recharge service provider and paytm toll free number. Email address is also shared for the need of written communication regarding any issue. is created to provide the customer care numbers of all the leading players of the service industry. Freecharge is a very famous e-commerce site for providing best recharge and payment options. Hence, we have given this information on our informative blog. The freecharge customer care numbers are listed to help users of this site. While recharging, you may find errors and unsuccessful transactions. This list of helpline numbers will be of great help. Freecharge offers every kind of recharge facility for countless service providers. The recharge facility for prepaid mobile connection is the major product. It is also providing recharge of DTH operators. The site is also offering payment facility of metro cards and data cards.

Freecharge customer care

Freecharge Toll Free Numbers

Find here the toll free numbers and freecharge customer care numbers for easy calling.

  • 022 4036 3031

The freecharge number give here are working during all the hours on all the working days. Users can preserve this number to call for any issue related to freecharge recharge transaction error. You can also call on these number to report any other complain. The best benefit of recharging through this e-commerce is that it allows to doing recharge almost free. It also offers the benefit of discount coupons and vouchers to the registered users. Just by a free registration at its portal, users can avail the best benefits and rewards. Hence, this online service provider is very popular among prepaid mobile users.

Freecharge customer care number

Freecharge Contact Number With Email Address

The freecharge came into existence in 2010. In 2015, it was acquired by snapdeal. With a giant user base, the contact numbers of freecharge are searched a lot. The numbers are listed below for the best convenience of the users.

You may also find below the social media profiles of the freecharge. You can reach freecharge customer care department using these pages too.

  • com/FreeCharge
  • com/company/freecharge-in
  • com/freecharge

The above-listed fan pages will also give you latest updates on the freecharge coupons and deals. You can keep track of all freecharge deals by following its social profile pages.

Alternatively, you may also send a communication to the office address of freecharge customer care department:

  • Vaibhav Chambers, Unit no. 2A, second floor, Bandra-Kurla Complex, Bandra (East), Mumbai 400051.

Besides above details, also offers excellent online customer support centre. You can visit its official site to get a solution to all the general queries any user might face. Currently, is offering facility to pay mobile bills, DTH, gas connection, electricity, and landline connection bills.

If you are an avid online buyer, do consider checking the customer care numbers of Shopclues, Paytm, and Jabong.

To get a solution to any of your specific transactional query, do contact the freecharge customer care numbers given in this post. Freecharge is country’s top payment app for online recharge and payments. It has users spread across all the states for prepaid recharges and postpaid bill payments. Users are conveniently using its services for utility bill payments. The freecharge wallets are also used across numerous online platforms. They are also used at physical stores like McDonalds, Shopper’s Stop, Crosswords, and Hypercity. Also shared Airtel toll free number, Idea, Vodafone contact number at our website. We are sure the information shared here will guide our visitors to contact freecharge. The best benefit here is an access to contact numbers of all the service providers at one place.

104 thoughts on “Freecharge Customer Care: Toll Free Freecharge Number & Email Address

  1. I have recharge to IDBI bank to freecharg 1000rs date 14-12-2016 I still almost 10days it’s not in freecharg account
    I request you to refund my IDBI BANK NERUL
    I’m not getting responses
    Please take further action, don’t still people’s money

    1. Sir mai apke freerechage app se IRCTC TICKETS book loyal to ho or offer tha ki agar app freerechage application se IRCTC ticke book karne par 75 ka cash back to milega but sir hume cash back to nahi mila please sir mera jo cash mere freerechage application me credit digiye sir mai apka old customer ho…mera freerechage application id hai… I ma very happy use freerechage application….please mera cash back refund kar dijiye sir….mai abhari rahug… mere ko intjar rahega apke cash back….Thank you freerechage team….

  2. I was recharge on Order Id : FCMW161227546521897 on my mobile no. 7769849707 Rs. 287, but the recharge was failuer, and the amount was deducted from my a/c. pl return me my amount in my a/c no. or in my freecharge wallet. reply me my email id –,
    becouse which email id i registered in that one charectore is missed by mistacally

    1. I was recharged my MTS wi-Fi dt.05.01.2017 Rs.999/-order ID FCFA170105555124112 by net banking in Corporation Bank but the recharge was failure, and the amount was deducted from my account. In between, I have sent two mail in but not satisfied replied this site . So I request you to refund back my amount immediately.

    2. I request to guys, pl dont call on my no. becoz its irritated to me, i have not refund my money, pl dont call me for any enquiry.
      Thank you

  3. I have booked e ticket from ur freexgarge app but din get ticket from ur side. 2 days already passed. Get immediate response from your side.

  4. I have recharged am trying of Ralph. 249/-.But services not provided. Please refund my amount. I am unable to contact to your toll-free number. Please contact me on number 8743964606.

  5. Sir m atm cad Se 9000 freecharge m add Kar rhathat mere a/c Se 9000 Kat gya lekin freecharge me prossig hota rha add nahi huaa sir mera mobail no 8470824090/7011395304hai sir please call sir

  6. I pay my bill 12/1/17
    Amount is debited but bill is not payd do plz refund my amount…it’s 2time mistak your srvice is so bad its time pass software

  7. Sir maine 2000 thousand rupees free charge mai credit kare the account se to account se toh kat gaye lekin free charge mai nahi aaye toh mere rupees mere account mai credit kar dijiye …….thanks for you

  8. We are trying to approach you, but your not reachable till date even there is no communication from your side,
    We made a transaction dated 10.01.2017 vid reference No.FCEA170110559175795, was not successful and amount of Rs.1849 not credited in my account till date.

    Request you to please do correct action and resolve my issue as soon as possible.

  9. ORDER ID: FCDW170118566283419

    Hello sir/madam,

    i have recharged my videocon D2H with Rs.275/- by netbanking and applied Promo code TV100 but i have not got 25% cashback in my account, kindly look in to the transaction and give me my 25% cash back in my freecharg account.

    please refer bellow transaction details and do the needful asap.

    1. who will reply. its public forum and there in no valid contact number available to connect to customer support also.

      feeling cheated after using free charge.

      in your case i think recharge min value should be 300 and above. im not confirm

    2. सर
      Plz Rs.5167 दोबार क्या हे total 10344 मेरे बैंक से कटे हे आप को मेने मिले भी कीक्या हे मेरे पास कोई जवाब नही आया हे आप से निवेदन हे की
      जो मेरे लिए वापसी मेरा idbi bank खाते में वापसी। नही आया हे

      1. आप से नवेदन की
        में बहुत परेसान हु
        मेरी मद्त को।

  10. hi sir.i am naresh i booked bus ticket through free recharge ticket is not booked and money from free recharge wallet was can i get my money back.please give reply to my mail.

  11. My account has debited but not credited in me freecharge account please help me SBI DEBIT CARD 459xxx3458 For purchase worth 3400 On POS
    FREECHARGE73422 txn# 701813771199

  12. I was recharge on Order Id : FCVA170119567163162 on my mobile no. 7310567144 Rs. 210 (193 from account and 17 from my Freecharge amount), the recharge was completed successfully in second attempt, and the amount was deducted from my a/c. But we never got a recharge on my mobile number till now. Please return me my amount in my a/c no. or in my freecharge wallet. reply me my Name – Sumit Tyagi
    Email id:

    Please do the needful.


  13. Hello, Maine apne bijli ka bill free charge se do bar bara h. Dono hi bar mere account se Rs. 650 do bar kut kya. Lekin mera bijli ka bill bra hi nhi. To sir aapse request h ki mera debit hua paisa mera account me bej DE. Please

  14. Sir/mam

    mene kal 19/01/2017 ko D2H Recharge Rs. 1650/- Lekin ab tak mere D2H Account me Credit Nahi Huva he
    Ref.Transaction on FreeCharge
    FCDW170119567388836, Thu Jan 19 2017, 7:47:24 PM

  15. Freecharge service is too bad, guys i have experience about this freecharge wallet
    My issue was i have done recharge of 219 rs airtel dth but my recharge had not done and my balance was deducted from my freecharge wallet after that i had send email to freecharge customer care but there teply was that we will solve your problem within 24 to 48 hrs but after 2or 3 days my problem had not solve after that i was trying to call toll free number of freecharge customer support but the number was not reachable guys i will suggest you that dont do big amount of recharge from freecharge small amount vill b ok for you…….. My request to freecharge team is please improve your service and give the proper customer care number so that people can reach to the customer care and get there problem solve and one more thing to improve that is your mail process beacuse when i had send mail to your customer care there rply was we have received your ticket our customer care agent will contact you within 24 to 48 hours but there is no cll from you customer care and there is no other mail of solving the problem.

  16. dear sir i had been recharged from freecharge app on the date 8 jan 7:14 pm from idea moblie 15 rupees in 2 times one recharge sucees but second recharge not sucees it saw in pending pls refund my wallet in my wallet immedeatly

    Idea Mobile 8582062651
    Order Id : FCVA170108557779444
    Transaction pending

  17. Hello sir/madam,

    i have recharged my Airtel Digital TV with Rs.250/- by Debit card and applied Promo code TV100 but i have not got 25% cashback in my account, kindly look in to the transaction and give me my 25% cash back in my freecharg account and not recharged my Airtel Digital TV Order ID – FCDA170120568016133 and Airtel Digital TV No – 3014790570.

    please refer bellow transaction details and do the needful asap.

  18. I am not be able to transfer my wallet money to my bank account. I want to urgently send my wallet money to my bank account. This issue is happening from 2-3 days . Please look after these matter. Its very Urgent.

  19. i make payment for order dominoes pizza but still order not placed and free charge deducted amount so please refund thee amount in free charge a/c and also Share the customer care no too complain because . is not connected provide in Google.
    We made a transaction dated 20.01.2017 vid reference No. Y9qGirgpLEnHKTT__5993731684-_11PPIN1, was not successful and amount of Rs.405 not credited in my account till date. also order was not placed in dominos but amount IS paid by free charge,

    Please refund amount ASAp

  20. Sir,
    I have pay electricity bill two times on 16 Jan.2017 at 1:30 pm Order I’d -FCEA1701165643617112 and second order I’d -FCEA170116564361711.transaction from my SBI bank is successful,but not pay to electricity.
    So please my amount rs 495& 495 total-990 rs refund in bank account.

  21. I use freecharge wallet money for train tickets later I cancelled on 17.1.17 but I still not received money in my freecharge wallet

  22. Maine 626 ka recharg kiya .jo account se kat gaya.recharj na huwa .so amount wapas kare….costumer care no. No work….

  23. ORDER ID : fcda170120568077457 at 04:48:47pm
    I have recharged my airtel dth Rs. 2155/- by freecharge app but mera balance bhi cut gaya or TV bhi recharge nai hua or vollet se pese bhi minus ho gaye mera email id
    please try to solve my problem.

  24. refund of Rs.1408/- to your account on 2017-01-12 against the order ID’s FCEA170112561285523,


    now 8 days complete but still didn’t refund my money
    … plzzz help sir…next time i’ll never pay with freechage… because here noone for costumer help…and if balance cut then not any help…plzzz give me my money fast
    …see my passbook page’s cut money…and not refund 12/1/2017
    2 transactions

  25. Hello sir I recharge today early at amount of Rs149..after that I can’t call …so just now I call reliance costomer care…They ask me to recharge again Rs152..becoz Rs 149 is not correct recharge so please refund my money in my account.
    It will be your most kindness
    Thanks Yasir Shah

  26. sir
    jodhpur vidhut vitran nigam bill pay in 18 jan 2017 account se rupees dabit but electricity bill panding
    account se two time payment debit

  27. Mera 2677 rupay deducted my account so please refund my money bank account my oder id FCEA170116564766621 please refund my amount

  28. Dear Freecharge Team,

    Today I recharge one of my number of Tata Docomo number 8097373331. I selected full TT offer of 410 and i was supposed to get balance of Rs. 420. but I received balance of Rs. 353.53, there is 66.47 rupees difference.
    Refer order number – FCVW170123570612824

    Why there is gap in free charge info?
    Wrong info showing on free charge website, it lead to cheat from customer point of view.
    How I can trust on freecharge site for further transaction?

    I talked to Tata Docomo customer care associate but he said talk to free charge customer care only. I tried to connect on phone number but but free charge customer care number are not contactable/ not exist/ wrong number.

    finally putting mail and looking for positive revert where i can should get 420 balance rather than 353.53. screen shot attached for your reference.

    connect me on 9552587395 for any further clarification.

    Refer order number – FCVW170123570612824
    freecharge account –

  29. Dear Customer, Your transaction on FreeCharge for order id- FCEA170117565611556 was unsuccessful. Your refund for Rs.500.0 will be refunded to your original instrument ( Card/Bank ) within 4-7 days.

    Dear Customer, Your transaction on FreeCharge for order id- FCEA170117565607369 was unsuccessful. Your refund for Rs.500.0 will be refunded to your original instrument ( Card/Bank ) within 4-7 days.

    My torrent power bill is unsuccessful two time my a/c is not debited .
    Why when my a/c not credited.?

  30. Dear sir
    Maine mere brother ke Ac. Se 15000/- Freecharge wallet per load kiye the. Badme maine uske Ac. me uska mobile no. dalke 3bar ac. me 15000/- transfer kiye. But uske ac. me. Paise nahi aaya hai. Plz sir uske ac. me paisa transfer kro. Plz plz plz plz

  31. Contact to me 9825969294
    And yrour toll free number is not receive any person otherwise your application is not use me.

  32. dear sir
    maine freecharge wallet pe 15000/- liye the. & maine 7218375548 is no. pe transfer kiye the. but uske ac. me paise nhi aye hai. plz uske ac. me paise transfer kiye the. plz sir plz

  33. I added money in free charge account but currently not show in it, already complained (ticket #961673)

    no proper revert not received any call from customer care. and customer care number_022 40363031 never contactable,

    request to resolve

    Pradip Lalvani

    freecharge is not but fake-charge.
    freecharge doesn’t care about it’s customer.
    customer care service is a big ZERO.

  35. I done telenor recharge of 100 but recharge not successful using 100×3 this is my 2 transactions. Plz look this… Thank u

  36. i have added 4350 in my freecharge wallet but it does not come to freechare wallet and 4350 has been debited from my bank account on 22/01/2017 plz refund my money either in wallet or bank account

  37. I have recharge to sun direct no 41421017843 and free charge order no is fcda 17023570429601 to freecharg 1260rs date 23-1-2017 I still almost 2days it’s not in freecharg account
    I request you to refund my city bank
    I’m not getting responses
    Please take further action, don’t still people’s money
    Ravi Patteela

  38. I Pay My Electricity Bill Amount of 722 And Cut From My A/c And Freecharge App Is Not Pay and Faild Payment of bill So Return My Money My Contact No.9724483650 Plz plz Fast My Problem solved Plz
    Problems Realated Solution No 9724483650

  39. HELLO
    Dear Customer, Your transaction on FreeCharge for order id- FCEA170115563946680 was unsuccessful. Your refund for Rs.730 will be refunded to your original instrument ( Card/Bank ) within 4-7 days.

    Its been more than 7-10 days now,but still i didn’t get any refund.

  40. I made payment on Order Id : XkRsRHLDRGEhxb_100000722355185_11PIN1 on IRCTC website for Rs. 400.82, but the transaction was failure, and the amount was deducted from my a/c. pl return me my amount in my a/c no. or in my freecharge wallet.

  41. Sir,I have recharged Vodafone 21st jan 17 for 259 rs,balance deducted my account,sir please check,and refund my account,reply me please.9975209509.

  42. Order ID: Xn53wzRQxibjgQs6vu2IQ
    The Amount of Transaction is 5000
    The status is showing as success but still I didn’t received amount to my account even am not seeing my Refund amount in my free charge wallet.

    Please Help me to resolve the problem since I’m waiting from 2 days I didn’t get any response from you….Actually their is not proper sevice you are providing then how to trust about your company…mainly have to give proper support then only the value for that company in more..No proper customer support means please close this company.

  43. I Recharge Tata Sky SETUP BOX by freecharge. But recharge is unsuccessful but it shows successful and my account balance also cut… Please Refund My Money…

    My Freecharge Number-9829612473

    Transaction Id-FCDA170120567854681

    Please Reply As Soon…

  44. I pay my elctricity bill of 4691 but money deduct from my account 9382 . But not receive my money in 7 days in my account.

    Sala chutiya app h isse to accha paytm h

    Call me :- 9509922019

  45. I have recharged a prepaid mobile number
    But reachrge has been failed and money has been deduct from my account and not yet received the money back.

  46. I have paid bill payment on 10th Jan but still its not reflecting in my account and last date already passed…my 1st experience with freecharge is very bad….guys pls use PayTm

  47. sir. I PAID RS.316.52 VIA FREECHARGE AT BOOK MY SHOW ODER ID MOBIOS3-200503543 but not give booking confirmation, case back 150 give why


  49. i have paid 172 by freecharge and there is a offer of 100% cashback.i had been recieve a message that 150 rs is added in my freecharge account but when i cheked in my account the balance is nill. (OrderID: MOBAND2-200594865-1).the msg i recieved is Hi Ram, Rs.150.00 has been added as cashback to wallet by FREECHARGE. Updated balance is 150.00.give me a solution..

  50. Dear sir / mam
    Mane 300 ka recharge kiya tha but abi tak cash back nahi aaha hai.use promocode DTHRIDE .DATE 22 JANUARY 2017

  51. I have made a transaction eBay though freecharge my product found damage
    so i claim return they have refunded my money in my freecharge wallet
    i got a msg regarding cashback of Rs.1098/- form free charge but unfortunately
    my wallet balance not updated yet.

    balance showing in my wallet Rs.12/-

    kindly looking in to this matter & resolve

    Ebay Order Id – HFRW5000431491

    Register Mob No.8055580590

  52. freecharge services not provided. Please refund my amount. I am unable to contact to your toll-free number. Please contact me on number 8055580590

  53. ORDER ID: FCDA1701245716160822

    Hello sir/madam,

    i have recharged my videocon D2H with Rs.1770/- by netbanking and applied Promo code but i have not got 25% cashback in my account, kindly look in to the transaction and give me my 25% cash back in my freecharg account.
    I think freecharge totally fake offer apply .& confuise custmers. i get it { -10 } stars for third class service & blackmail coustmers .
    please refer bellow transaction details and do the needful asap.

  54. I was paying idea postpaid bill two times amount was deducted from account but still payment was not and please process my payment refund as soon as possible

  55. Sir/Madam,
    I have booked ticket in the IRCTC website and payment made by me through freecharge wallet. Amount deducted from my freecharge wallet and I got response that payment is sucessful and ORDER ID is100000721910375 . But I did not receive any message from IRCTC regarding confirmation of booking of ticket. There is no data in ticket booking history also. Kindly resolve this issue with IRCTC. And in my irctc profile this transaction is failed.My freecharge id is
    Hemant shivhare

  56. Sir aircel 9858502901 bill payment 1030 Kiya tha 23.1.17.timing Sir 4:34 pm amount delivered nahi hua ha plz Sir refunded kro nahi to delivered karo

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